Head of Global Alliance

Grade L4

Location: Islamabad , Lahore

Apply by: 27th March 2026

What does Head of Global Alliance do?

This position is for fixed data segment in Carrier and International Business team. The role ensures revenue growth, commercial governance, operational excellence, and strategic expansion of all carrier partnerships for fixed data products. It requires strong leadership, industry knowledge, commercial acumen, and the ability to manage cross-functional teams and high-value global relationships. Position demands extensive collaboration with internal and external stakeholders. This role requires someone with strong technical knowledge for Fixed Networks (Local and International) and good communication skills. This is an individual contributor role.

Global Alliance & Business Development

·       Identify, onboard, and manage global alliance partners for data, connectivity, IP transit & digital solutions

·       Develop long-term partnership models, including revenue-sharing, co-location, interconnection, and co-marketing initiatives.

·       Align alliance strategies with organizational goals to enable expansion into new geographies and service.

·       Coordinate and implement all initiatives assigned by the Head C&IB for the achievement of the budgeted results.

·       Build, maintain, and grow strategic relationships with regional and global carriers, telecom operators, service providers, and OTT partners.

·       Act as the primary point of contact for assigned accounts, ensuring seamless coordination across commercial and operational teams.

·       Conduct periodic Joint Business Reviews (JBRs) to evaluate performance and new opportunities.

·       Devise Go-to Market for fixed business targeting operators and Carriers

·       Frequent customer visits to tap the untapped and increase customer base for the segment

Revenue Growth & Commercial Strategy

·       Meet and exceed annual revenue and margin targets through effective account planning and cross-selling.

·       Identify and evaluate new business opportunities, partnership models, and regional/global market trends.

·       Prepare commercial proposals, contract negotiations, and finalize agreements from Legal Finance and relevant teams.

·       Drive expansion of wholesale products such as IPLC, DIA, IP Transit, MPLS, Cloud Connectivity, and Data Center services.

·       Coordinate and to end to end responsible for Solutions Design, Right Technology, Product, Billing, NOC, and co ordinate Service Delivery teams to ensure timely activation and resolution of services.

·       Monitor service KPIs and proactively manage escalations to ensure superior customer experience for partners.

·       Ensure smooth operational governance across trouble tickets, billing disputes, traffic trends, and service quality

·       Build, enhance and maintain business relationship

·       Improve business revenue through innovative ideas.

Market Intelligence & Product Enablement

·       Track global wholesale, digital infrastructure, and carrier industry trends including pricing, regulations, and competitive developments.

·       Provide feedback to Product and Strategy teams on market needs, new service ideas, and emerging technologies.

·       Support marketing and product teams in preparing collateral, case studies, and product positioning for partner engagements.

Key Deliverables

• Revenue growth

• Sheer focus on sale, business development

• Payments are collected within threshold

• Ensure to increase market share of fixed business services, enrich customer experience,

and maintain Jazz’s competitive advantage with state-of-the-art technology.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are

committed to creating an inclusive environment for all employees.

Requirements

Bachelor's degree (min), candidate with at least 8-10 years of telecom experience in serving carriers and operators in international markets.

Experience in or pre-sale /solution design for Domestic and International networks and data centers will be a plus.

Candidate must have following skills:

• Strong Communication & Negotiation skills

• Tendency to perform under pressure

• Proven sale track-record

• SMART work

• Understanding of International MPLS networks and submarine cables networks.

• Relationship Management

Knowledge

• Carrier Market, (Local and International)

• Carrier Business – Challenges and Potential

• Supply Chain of Business: CMOs – ISPs – FTTH operators, Hyperscalers, IXPs

• Regulatory framework for fixed carrier business

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.