Product Specialist, Telemarketing
3/20/2026
The primary responsibility is to market personal line products to bank customers via outbound telemarketing efforts and manage inbound sales inquiries while ensuring a high-quality customer experience. This role also involves corresponding with customers via email and liaising with internal departments to fulfill policy requirements to achieve set sales targets.
Working Hours
40 hours/week
Company Size
1,001-5,000 employees
Language
English
Visa Sponsorship
No
Job Purpose
You will market personal line products to OCBC customers through outbound effort and handle inbound sales enquiries with high quality customer experience.
The Job
- Convert leads provided by bank to sales through telemarketing
- Handle customer enquiries with confidence
- Correspond with customers through emails
- Liaise with internal departments on policy fulfillment
- Achieve sales target set out by business
- Minimum GCE ‘O’ Level / Diploma
- Applicants with the Certificate in General Insurance/ BCP & PGI will be preferred
- Excellent interpersonal skills and ability to speak Mandarin will be an added advantage for Mandarin-speaking customers
- A good team player with ability to multitask and meets stringent service standards
- Well organized and systematic in work
- Keen to learn and positive work attitude
- Proficient in Microsoft office and AS400
- Meticulous in documentation and fulfillment work
Please let Great Eastern know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.