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Assistant Manager

3/20/2026

The Assistant Restaurant Manager will collaborate with the Restaurant Manager to oversee daily operations, including staffing and inventory, while ensuring high levels of customer satisfaction. Key duties involve managing and training staff, maintaining health and safety standards, and assisting with marketing efforts to boost profitability.

Salary

19 - 20 USD

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.

About the Role

Description

As an Assistant Restaurant Manager, you will play a crucial role in ensuring that our restaurant runs smoothly and provides excellent customer service. You will work closely with the Restaurant Manager to oversee daily operations, manage staff, and maintain high levels of customer satisfaction. We are looking for a skilled and motivated individual who can help us maintain our reputation as a top-notch dining destination.

Responsibilities:

- Assist the Restaurant Manager in overseeing daily operations, including staffing, inventory, and customer service

- Manage and train staff, ensuring they provide exceptional service and adhere to company policies

- Ensure that the restaurant meets health and safety standards and follows all regulations

- Assist with marketing initiatives to drive sales and profitability

- Resolve customer complaints and ensure that all guests have a positive experience

- Work with the Restaurant Manager to develop and implement strategies to improve efficiency and maximize profits

Requirements

Requirements:

- At least 2 years of experience in a supervisory role in the restaurant industry

- Strong leadership and communication skills, with the ability to motivate and train staff

- Knowledge of restaurant operations and management, including inventory control, staffing, and customer service

- Ability to work flexible hours, including weekends and evenings

- Excellent problem-solving and decision-making skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. If you are a motivated and skilled restaurant professional looking for a challenging and fulfilling role, we encourage you to apply for our Assistant Manager position.

Key Skills

LeadershipCommunicationStaff ManagementTrainingInventory ControlCustomer ServiceProblem-SolvingDecision-MakingOperations OversightMarketing Initiatives