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HOUSE PERSON -Full Time

3/21/2026

The primary duties involve maintaining the cleanliness and orderliness of facilities by supplying carts, delivering guest requests, stripping and waxing floors, and restocking supplies. This role also requires delivering excellent customer service and coordinating with the housekeeping manager on special projects.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

The Holiday Inn Express & Suites Charlotte – Ballantyne welcomes you to our hotel conveniently located off of I-485. a. We’re located minutes from Ballantyne Corporate Park and less than 20 minutes from Uptown Charlotte. We’re convenient to Premier Inc., Accenture, Dentsply Sirona, Continental Tires and Siemens, to name a few. Whether visiting for business or pleasure, our complimentary Grab & Go Express Start™ breakfast is the perfect start to your day. Work out in our state-of-the-art, 24-hour fitness center. Get work done with our hotel's community table featuring a wireless charging station. Enjoy convenient access to I-485 with Carowinds and South Park Mall just minutes away. We’re also just 5 minutes from the Golf Club at Ballantyne and 30 minutes from the Sportsplex at Matthews. Looking for something more relaxing? Choose an afternoon sunning on the patio by our luxurious outdoor pool. We’re located just 5 miles from Charlotte Douglas International Airport, local breweries and restaurants. After a full day, relax in your beautifully appointed guest room or suite with premium bath amenities. Our signature Simply Smart Bedding will have you in dreamland in no time. We look forward to welcoming you!

About the Role

Description

We are looking for an ambitious and fun individual to join our hard-working housekeeping team. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

Supply own cleaning cart with appropriate supplies for shift
Deliver baby cribs, pillows, extra towels, and misc. guest request to guest rooms
Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
Restock shelves with paper supplies and restock room cleaner caddies daily
Put away all incoming supplies and deliveries
Move and arrange furniture and turn mattresses as required during general cleaning
Deliver excellent customer service
Create daily job lists and record all serviced rooms
Maintain equipment in good condition
Report on any shortages, damages or security issues
Handle reasonable guests complaints/requests and inform others when required
Pick up trash and dirty linen from hallways
Do a public area checklist
Work hand in hand with the housekeeping manager with special projects

This position is Full Time Friday- Sunday

Requirements

Ability to work independently and remain motivated
Smile, helpful with customer service
Proven working experience in relevant field
Professionalism along with speed and attention to detail

Key Skills

Customer ServiceAttention To DetailSpeedProfessionalismIndependent WorkMotivationFloor WaxingFurniture MovingEquipment MaintenanceSafety Procedures