Full-time, Regular, Standard
0-2
Clinical Administrative Assistant
3/21/2026
The Clinical Administrative Assistant will be responsible for maintaining patient records, facilitating efficient unit operations through communication, and ordering necessary supplies. This role also requires maintaining a professional demeanor and positive relationships with patients, customers, and coworkers.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
About The Company
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
About the Role
SHIFT: Monday-Friday 8a-4:30p
AREA: Portage Pain Management
What You Will Do
- Maintains the patient record (in written and/or electronic format. Competency 7
- Facilitates communication and efficient unit/department operations. Competency 5, 6
- Orders supplies. Competency 5
- Demonstrates knowledge and use of available resources and communication tools. Competency 7
- Maintains awareness and control of reception desk and surrounding area. Competency 5,6
- Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
- Takes responsibility for self -development and supports a learning environment. Competency 3
- Displays commitment to the mission of the hospital and its values. Competency 4
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
- High School Equivalent / GED (Required)
- 1+ years Of experience in a clinical setting with secretarial experience (Required) or
- 1+ years Experience in secretarial work (Required)
- Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
- Ability to complete tasks with minimal supervision. (Required proficiency)
- Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
- Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
- 10%25
Key Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsWork EthicComputer ProficiencyDe-escalationPHI SecurityRecord MaintenanceSupply Ordering
Categories
HealthcareAdministrative
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