Academic Advisor

Description

Basic Function 

The Academic Advisor will provide support to their roster of students in a manner that creates student successes and leads to graduates. This role is pivotal to each student's success and to the organization's broader success. The work performed by the Academic Advisor revolves around serving each student with the utmost of service, respect, and intentionality. Consistent and effective communication is needed to serve students. This position is a hybrid position.  

The Key Performance Indicator (KPI) for the Academic Advisor efficacy and successfulness is the credits earned rate (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster. 

Responsibilities 

1. Student Progress: Track and assess student progress in completing the appropriate number of courses per month. Modify strategies and methods as needed to ensure success.  
2. Student Support: Provide students with the support needed to ensure they can work on their courses and achieve monthly progress towards graduation. Refer students to other departments and staff for ancillary services that are nonacademic. 
3. Student Rapport: Develop trusting relationships with students and their parents to create a bond between the student and the mentor that advances the student’s progress towards graduation. Document parent and student communication. 
4. Student Outreach: Establish and maintain student contact centered around student success. Provide guidance to students as they work through their courses and towards graduation. Refer students over to HUBs and other services as needed.  
5. Student Goals: Create individualized student learning plans that clearly set forth the student’s path towards graduation. Update goals as needed and use goals as motivation for students to achieve the desired outcomes. 
6. Perform other related duties as assigned. 

Skills 

Strong Communication 

Technologically Savvy 

Organized 

Detail Oriented 

Time Management 

Prioritization 

Customer Service 

Integrity 

Professionalism 

Telephone Etiquette 

Process Oriented 

Collaboration 

Education/Training 

Degree: Bachelor’s degree is required. You are required to obtain a Level 1 Fingerprint Clearance Card. 

Experience 

At least 3 years of experience in teaching or leadership. 

List of Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time. 

Disclaimer 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have. 

Requirements

Education/Training 

Degree: Bachelor’s degree is preferred. You are required to obtain a Level 1 Fingerprint Clearance Card. 

Experience 

At least 3 years of experience in advisory or mentorship. 

List of Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time.