Case Manager - Residential Recovery Program
3/22/2026
The Case Manager delivers case management services within a structured residential Substance Use Disorder setting, focusing on education and life skills to aid residents in transitioning to sustainable recovery. Responsibilities include supervising resident activities, assisting in developing and implementing Individualized Action Plans (IAPs), maintaining records, ensuring proper medication administration, and liaising with external providers.
Salary
25.37 - 30.3 USD
Working Hours
36 hours/week
Company Size
501-1,000 employees
Language
English
Visa Sponsorship
No
This position is full-time: 36 hours per week, Wednesday - Saturday - evening shifts may be needed.
What you’ll do:
- Supervise and/or participate with residents, based on their needs in self-help skills, activities of daily living, socialization, leisure time and community integration.
- Assist the individual’s team to develop an IAP (Individualized Action Plan).
- Implement, teach, and assist individuals with IAP goals and objectives on a consistent basis.
- Document and maintain all individual residents’ records.
- Ensure proper administration and documentation of all medication.
- Interface and liaison with external providers and resources, i.e. Courts, DCF, Recovery Coaches, outpatient therapist and prescribers etc.
- Assist and approve weekly activity logs for each resident assigned.
- Work with treatment team to ensure cohesive daily communication.
- Assist residents with benefits.
- Assist and Support assigned residents on budgeting
- Support residents with compliance of the medication procedure policy.
- Participate in upkeep and maintenance of program.
What you’ll need:
- Education: High school degree or GED required; Bachelor’s degree in a related field preferred.
- Experience: One to two years experience providing direct care to individuals with substance use and/or co-occurring mental health disorders
- Life Experience: NSCS values lived experience from individuals who are in recovery. Minimum two years of continuous recovery is required.
- Skills and Abilities: Valid Massachusetts Driver’s License required, LADC or CADC preferred but not required.
Competitive & Comprehensive Benefits:
- Paid Time Off Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Eligibility for the Public Service Loan Forgiveness Program
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
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