Senior Microsoft UC Voice Engineer

abra is looking for a skilled Unified Communications / VoIP Engineer to lead and maintain advanced communication solutions within the organization.

The role includes hands-on work with AudioCodes products, integration with Microsoft Teams, and management of complex VoIP infrastructures.

Key Responsibilities

• Lead and maintain Unified Communications (UC) solutions across the organization
• Work extensively with AudioCodes (Mediant SBC/GW) platforms
• Integrate telephony systems with Microsoft Teams (Direct Routing)
• Manage and troubleshoot advanced VoIP infrastructures
• Collaborate with SIP providers and ensure reliable communication service

Requirements

• 3+ years of experience in VoIP / Unified Communications (UC)
• Proven hands-on experience with AudioCodes (SBC/Gateway – Mediant)
• Strong understanding of SIP / RTP protocols
• Strong troubleshooting experience in communication systems
• Solid understanding of networking concepts (IP, NAT, Firewalls)
• Experience with Microsoft Teams Voice / Direct Routing
• Experience working with SIP providers

Personal Skills

• Strong analytical thinking and troubleshooting abilities
• Ability to work both independently and as part of a team
• Excellent interpersonal and communication skills
• Ability to work under pressure and manage multiple tasks simultaneously
• Fluent English – (Mandatory)

This is a hands-on role requiring deep technical involvement with complex communication systems