Operations Supervisor

Description

Job Title:  Operations Supervisor
Department: Operations  
Reports to: Operations Manager
Work Schedule: M-F 8am – 5pm 

Location: Kent, WA (On Site)
Pay rate: $32 - $39/hour  

Join Our Team as Operations Supervisor at DACO!   

At DACO, we’re building an operation that runs with consistency, accountability, and structure—not one that relies on constant oversight or individual heroics. We’re focused on creating teams that can execute reliably, processes that are repeatable, and systems that support how work actually gets done. 

We’re looking for an Operations Supervisor who can help bring that to life day-to-day. 

In this role, you’ll be the right hand to the Operations Manager, leading execution across warehouse and purchasing functions. You’ll develop people, keep work moving, and improve how things run—so the operation performs whether you’re in the room or not. 

What You’ll Do 

This role sits at the center of daily operations. You’ll lead the team, keep execution tight, and make sure nothing stalls. 

• Lead, coach, and develop a small but critical team across warehouse, inventory, fabrication, and purchasing 
• Run the daily rhythm—huddles, priorities, capacity, and issue resolution 
• Stay close to the work—on the floor and in the details—while keeping the bigger picture in mind 
• Hold the line on accountability, performance, and follow-through 
• Identify what’s slowing the team down and fix it 
• Standardize how work gets done so it’s consistent, repeatable, and scalable 
• Partner closely with the Operations Manager to stay aligned on priorities and direction 
• Communicate clearly across teams when there are constraints, risks, or changes 

What This Role Is (and Isn’t) 

This role is: 

• Hands-on and highly involved in day-to-day execution 
• A leadership role focused on people, performance, and process 
• A key support to the Operations Manager—not a standalone operator 

This role is not: 

• A desk-only management job 
• A place to maintain the status quo 
• A role where you wait to be told what to do 

Who You Are 

• You build people up—and it shows in their results.
  You know how to hold a standard, have the hard conversation, and still keep people motivated and engaged. 
• You move fast—and make fast feel organized.
  You bring structure to chaos. You don’t let things pile up or stall out. 
• You don’t ignore problems—you fix them.
  If something isn’t working, you address it. You don’t pass it along or wait it out. 
• You take ownership.
  You follow through, close loops, and make sure things get done. 
• You stay aligned.
  You don’t operate in a silo—you communicate, escalate when needed, and work in step with leadership. 
• You're comfortable not having all the answers. 

But you're not comfortable staying that way. When something's unclear, you ask. When something's wrong, you own it. You don't wait to be told what needs to happen next. 

What You Bring 

• 4+ years of direct people leadership experience (required) 
• Experience in warehouse operations, distribution, or material handling (required) 
• Experience in purchasing, procurement, or inventory is a strong plus 
• Proven ability to improve processes and drive consistency in how work gets done 
• Strong problem-solving skills with a solutions-oriented mindset 
• Ability to operate with urgency while maintaining organization and structure 
• Experience working in an ERP system (Acumatica or similar preferred) 
• Strong communication skills across all levels—from the floor to leadership 
• High school diploma or equivalent required; additional education or certifications in operations, supply chain, or related field preferred 

Benefits That Match Your Dedication!  

Benefits: DACO values the well-being and satisfaction of our team members. As a Customer Service Representative, you will enjoy a comprehensive benefits package, including:  

• Paid Time Off:  

Generous paid vacation (increases each year of tenure), holidays, sick time, volunteer time off, and floating personal days to recharge and rejuvenate.  

• Health Benefits:  

Medical, dental, and vision benefits kick in after just 30 days, ensuring you and your family are well taken care of.  

• Retirement Plan:  

Secure your future by joining our 401K retirement plan with a company match, providing financial peace of mind.  

• Supplemental Health Benefits:  

Additional benefits designed to support your overall well-being, reflecting our commitment to your holistic health.  

About DACO: Transforming 50+ Years of Integrity into Every Interaction!  

Established in 1972, DACO has been a beacon of honesty and integrity in the material handling industry for almost five decades. Our journey, rooted in commitment, has allowed us to carve a distinctive niche for ourselves in the Northwest and beyond. Today, our expansive warehouse is a hub for a diverse range of material handling products, showcasing our unwavering dedication to meeting our customers' needs.
 

What Sets Us Apart:  

• Legacy of Honesty and Integrity: Since our inception, DACO has stood out from the competition by upholding principles of honesty and integrity, shaping our identity in the industry.  
• Comprehensive Product Range: From compact handheld totes to robust pallet racking and everything in between, DACO boasts an extensive inventory to fulfill the diverse requirements of our customers.  

Material Handling Unveiled: Ever wondered about the connection between material handling and your daily life? At DACO, we bring material handling to the forefront of your existence. Our products play a vital role in the journey of everything you encounter – from the food you eat to the roads you drive on. We are an integral part of your life, facilitating the seamless movement of products from the smallest seed to the largest supermarket.  

Our Impact on Your World:  

• Everyday Applications: DACO's material handling solutions are woven into the fabric of your daily life, impacting everything from the production of goods to their transportation and distribution.  
• End-to-End Support: Whether it's a simple design or a complex integration, DACO takes pride in handling customer needs from concept to completion, ensuring a smooth and efficient process.  

Join Our Team and Be Part of the DACO Legacy: Embark on a fulfilling career with DACO, where every interaction counts. As a Operations Supervisor, you'll contribute to our rich history of integrity and play a pivotal role in providing exceptional service to our valued customers. Join us in shaping the material handling landscape and making a difference in the world around us. Be a part of DACO – where experience meets innovation, and integrity defines our journey!