Billing Services Manager

3/24/2026

The Billing Services Manager oversees and manages the collection of all third-party and self-pay accounts receivable, ensuring days in AR remain within established guidelines. This role is also responsible for training Patient Account Representative staff and ensuring adherence to all relevant benchmarks, policies, and procedures.

Salary

68000 - 72000 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

The Waianae Coast Comprehensive Health Center, established in 1972, is the oldest of the 15 community health centers in the state and the largest employer on the Waiʻanae coast. WCCHC employs 700+ staff that work throughout its main center in Waiʻanae, satellite clinics in Nānākuli, Waiʻanae, Kapolei, Waipahu and Ewa, a school-based dental clinic and six school-based primary care clinics in Waiʻanae and Nānākuli, and other business and program sites throughout the Waiʻanae Coast/West Oʻahu. The Health Center’s mission just begins to tell our story: "The Waianae Coast Comprehensive Health Center is a healing center that provides accessible and affordable medical and traditional healing services with aloha. The Health Center is a learning center that offers health career training to ensure a better future for our community. The Health Center is also an innovator, using leading edge technology to deliver the highest quality of health care services.” The vision of our community founders, to offer comprehensive health services, has guided the development of services and activities for our patient centered health care home, which includes: Primary Care Clinics (Adult Medicine, Family Practice, Pediatric Health, Women’s Health), Dental, 24-hour Emergency Medical Services, 24-hour Laboratory, 24-hour Imaging, School-based/Adolescent Health Centers and School-based Dental, KWIC-Walk-in Clinics, Behavioral Health, Substance Abuse Treatment, Pain Management, Pharmacy, Mammography, Vision Services. Specialists: Dermatology, Endocrinology, General Surgery, Nephrology, Obstetrics/Gynecology, Orthopedics, Ophthalmology, Optometry, Podiatry, Psychiatry, Pulmonology, and Wound Care. Case Management/Care Coordination, Chronic Disease Management, Exercise/Fitness activities (Fitness Gym, Walking Trails, Yoga, Zumba, and more), Integrative Weight Management, Family Planning, Farmers’ Markets, Health Education, Community Wellness, Homeless Outreach, Native Hawaiian

About the Role

POSITION SUMMARY:

Under the general supervision of the Director of Revenue Cycle Management. The Billing Services Manager is responsible for the oversight and collection of all third party and self-pay accounts receivable, keeping the days in AR within set guidelines. This Management position is also responsible for training and providing support to all Patient Account Representative (PAR) staff while ensuring adherence to benchmarks, policies and procedures.

Education/Experience:

1. High School Diploma or equivalent education required

2. Minimum of 5 years of experience in medical setting, knowledge and experience working AR with third party insurance and FQHC billing and follow up required

3. Minimum of 2 years of supervisory experience required

4. Knowledge of CPT and ICD10 required

5. Experience in Electronic Practice Management/Medical Records system required (Nextgen preferred)

An Equal Employment Opportunity / Affirmative Action Employer

Key Skills

Billing ServicesAccounts ReceivableTrainingSupportCPTICD10Electronic Practice ManagementMedical RecordsFQHC Billing