Question
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Dispatcher - Immediate Hire

3/24/2026

Dispatchers coordinate communication and logistics between drivers, production, customers, and vendors to ensure timely, efficient, and safe operations for the Logistics team. This involves managing driver schedules, routes, freight scheduling, customer updates, documentation, and handling complaints while adhering to Hours-of-Service Regulations.

Salary

19 - 25 USD

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
Manufacturer of premium wood pellets and Prestologs fire logs. Renewable wood pellet fuel on East and West coast.
About the Role

Description

Dispatcher

Job Type: Full time

Salary: $19.00 to $25.00/hr

Shift: 6 am until 3:30 pm


** Pre-employment background check and drug screen required.


Dispatcher Job Description:


Dispatchers coordinate communication and logistics between drivers, production, customers, vendors, and Emergency personnel if needed to ensure timely, efficient and safe operations for our Logistics team.

  • Managing truck drivers’ schedules and routes
  • Scheduling freight to be picked up and delivered in a safe and timely manner
  • Providing shipping details to customers
  • Reviewing logs of truck drivers
  • Documenting all calls, deliveries, routes and times for pickups and deliveries
  • Completing paperwork related to shipments, such as invoices and BOL’s
  • Handling customer complaints and inquiries
  • Negotiating delivery timelines while staying within Hours-of-Service Regulations
  • Work with the Maintenance shops to ensure trucks and trailers are maintained and are readily available for the trucking department’s needs.
  • Helping with inbound and outbound deliveries and freight pickup as needed.
  • Processing previous days routes in PCS to ensure proper billing and drivers payroll tracking.
  • Inventory control and storage to ensure we have empty trailers when needed.
  • Work with the production team, Lead dispatcher, and Transportation Supervisor to help relay and communicate in bound raw material crucial to production.


Requirements

 Dispatcher Requirements:

  • Experience with Excel, Word Doc, PCS, and Fleet logistics software is a plus.
  • Strong communication skills are needed.
  • Organizational and multitasking
  • Problem-solving and decision-making
  • Attention to details

 Dispatcher Benefits:

  • Employee referral bonus program
  • 2 weeks paid time off + 2 floating holidays
  • Medical, Dental, and Vision Insurance (FSA & HSA options)
  • Educational assistance
  • Life insurance, short term & long-term disability
  • 401(k) with employer match & immediate vesting
  • Employee heating pellet program
  • Lignetics SWAG gear to include an annual pair of work boots & other PPE 

Lignetics Group. offers clean, renewable solutions. We have 30 years of experience innovating eco-friendly essentials for everyday life. Lignetics manufactures a variety of consumer brands in several different categories, including wood pellets for home heating, BBQ pellets for grilling, wood pellets and shavings for animal bedding, and a wood fiber-based cat litter. Each of our products has unique features and benefits but is linked with a wonderful recycled, renewable, sustainable, and carbon-neutral story. We turn recycled sawdust into value-add, branded consumer products.


Lignetics believes that all persons are entitled to equal employment opportunity (EEO) and does not discriminate against its employees or applicants because of race, color, religion, sex, sexual orientation, pregnancy, national origin, ancestry, age, marital status, disability, genetic information, or on any other protected status under state, local or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination.


#IDEast

Key Skills
CommunicationOrganizationalMultitaskingProblem-solvingDecision-makingAttention to detailsLogistics coordinationSchedulingRoute managementDocumentationPaperwork completionCustomer serviceNegotiationInventory controlBilling processingPayroll tracking
Categories
LogisticsTransportationAdministrativeManufacturingCustomer Service & Support
Benefits
Employee referral bonus programPaid time offFloating holidaysMedical insuranceDental insuranceVision insuranceFSAHSAEducational assistanceLife insuranceShort term disabilityLong term disability401(k) with employer matchImmediate vestingEmployee heating pellet programWork bootsPPE
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