General Clerk

Description

Job Type 

Full-time 

 This job is Contingent Upon Contract Award 

Description 

CTR Management Group, LLC (CTRMG) champions the missions of our Federal Government customers and delivers value through people, processes, and solutions. Our customer-centric approach and innovative spirit are at the core of who we are and are reflected in our commitment to our clients’ missions. Our practice areas include Acquisition Management, Human Capital Management, Grants Management and Administration, Information Technology, Training and Development, and various Administrative Support Services.

CTRMG is seeking a General Clerk to support the Merit Systems Protection Board (MSPB) Northeastern Regional Office in Philadelphia, PA. This role provides administrative and clerical support to ensure efficient office operations and assist legal staff in case processing activities. 

Primary Duties 

• Answer incoming telephone calls and greet visitors; determine needs and direct inquiries appropriately 
• Receive, sort, and distribute incoming mail and correspondence 
• Create, maintain, and organize files, records, and documentation 
• Perform data entry, typing, and document preparation using office systems 
• Schedule telephone, video, and in-person hearings with court reporters and external stakeholders 
• Respond to inquiries related to case processing and MSPB procedures under supervision 
• Support Administrative Judges and legal staff with administrative functions 
• Operate office equipment such as computers, scanners, copiers, and fax machines 
• Maintain professional interactions while clearly identifying as contractor personnel 

Requirements

2–4 years of administrative or clerical experience, preferably in a legal or government environment 

• Strong organizational, communication, and customer service skills 
• Proficiency in Microsoft Office Suite and standard office systems 
• Ability to manage multiple tasks and maintain confidentiality 
• Must be able to successfully pass a background check and be found suitable for federal employment 

CTR Management Group is an equal opportunity employer and considers all qualified applicants without regard to protected status.