Service Engineer

Company Overview

LionsBot is an international robotics scale-up on a mission to revolutionise cleaning and service robotics. We are looking for an exceptional Executive Assistant to support our CEO and drive efficiency across the organization

Key Responsibilities

• Deployment: Commission and set up robots at new customer locations or job sites, ensuring high-quality performance and stable daily operation.

• Servicing: Travel to customer sites as needed for onsite support, preventive maintenance and troubleshooting services.

• User Training: Train customers on how to use and maintain our cleaning robots, and certify them for proper operation.

• Remote Support: Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction.

• Cross Team Collaboration: Work with internal teams to address and solve robot issues, both on-site and for factory returns. Collect feedback to help improve the product and share insights with the R&D team.

• Assist with any additional duties assigned by the manager.

Qualifications & Experience

• Education: Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or a related field preferred.

Experience:

2-3 years in technical support or servicing, in robotics or automation.

• Candidates with no prior experience but can demonstrate strong character, initiative, and a problem-solving mindset are highly encouraged to apply.

If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scale up atmosphere, we invite you to join LionsBot and help shape the future of robotics innovation.