Residential Supervisor

Description

The Residential Supervisor supervises and coordinates residential living operations during the assigned shift. 

This position's shift is 3pm-12am.

Job Description:

· Manage student movement and accountability within the dorms.

· Distribute dorm supplies and track dorm performance, including retention and incentives.

· Screen, interview, and recommend candidates for Residential Advisor (RA) positions.

· Report residential operations updates to the Residential Living Manager.

· Train, schedule, supervise, and evaluate RAs.

· Ensure dorm activity logs and non-health standing orders are followed and maintained.

· Teach and support students in developing independent living skills. 

· Coordinate building and equipment use and maintain a safe, healthy dorm environment.

· Respond to student emergencies (injuries, illnesses, emotional issues, etc.) and provide first aid.

· Inspect dorms for cleanliness, safety, and attractiveness.

· Participate in case conferences and maintain accurate student development records.

· Complete required reports on time.

· Support student discipline, engagement, and employability skill development. 

· Build strong rapport with students and collaborate with safety/security as needed.

· Provides regular feedback to students regarding appropriate employability skills.

· Arrange student transportation, as needed.

· Serve as the center’s after-hours liaison to the Center Director.

· Support student leadership programs.

· Follow CDSS, Code of Conduct, and all DOL, OFCCP, PRH, Bizzell, and Center policies.

· Maintain property control, safety standards, and good housekeeping practices.

· Model Bizzell values, Career Success Standards, and reinforce employability skills. 

· Participate in all required staff training.

· Perform other duties as assigned.

Requirements

Key Competencies

Effective Communication

· Communicate clearly and ensure understanding.

· Strong written and verbal skills for explaining information and ideas.  

· Use professional body language and actively listen.  

Organization of Work

· Able to manage multiple tasks and projects with strong decision-making and flexibility. 

· Use effective time management, prioritization, and organization. 

· Produce accurate, high-quality work with attention to detail. 

· Continuously seeks ways to improve services and grow professionally.

Professionalism

· Demonstrate professional and respectful interactions, and follow Healthy Workplace policies.

· Work well as part of a team and build positive relationships. 

Qualifications

· Ability to perform all essential job duties effectively. 

· Proficient in advanced Microsoft Office tools (Word, PowerPoint, Outlook, Excel).

· Basic computer skills (email, internet, Adobe Acrobat).

· Strong communication, interpersonal, and organizational abilities. 

· Knowledge of recreation programs, sports, games, and arts & crafts.

Experience

Preferred: 2+ years as a Residential Living Supervisor or similar supervisory role.

Minimum 1 year working with youth or related experience/training.

Education

Associate degree in a human services field (Social Work, Psychology, Sociology, Counseling, or similar) or an equivalent combination of education and related experience.

Certificates, Licenses, Registrations

Valid State Driver’s License.