Claims Quality Improvement Analyst - General Motors Insurance

3/25/2026

The analyst will drive excellence in claims handling by conducting data analysis, file audits, and quality reviews, partnering with leadership to identify trends and ensure regulatory compliance. The role focuses on developing dashboards, audit processes, and improvement plans to enhance claim outcomes and service quality.

Salary

61000 - 116000 USD

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent and the technology to realize the safer, better and more sustainable world we want. As an open, inclusive company, we’re also creating an environment where everyone feels welcomed and valued for who they are. One team, where all ideas are considered and heard, where everyone can contribute to their fullest potential, with a culture based in respect, integrity, accountability and equality. Our team brings wide-ranging perspectives and experiences to solving the complex transportation challenges of today and tomorrow. For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html

About the Role

Why General Motors Insurance?

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.

This position will be posted until filled.

Key Skills

Auto Claim HandlingCasualty Claim HandlingClaims AuditQuality ImprovementQuality AssuranceClaims ProcessesInsurance IndustryGuidewire ClaimCenterProject ManagementDatabase ProficiencyData AnalysisRegulatory ComplianceCommunication SkillsAnalytical MindsetProblem-Solving SkillsData-Driven Decisions