Product Owner (Cards Lifecycle)

3/25/2026

This role involves owning the end-to-end card lifecycle, including onboarding, activation, and account closure, while driving integration with digital wallets and enhancing mobile banking journeys. The Product Owner will also define and manage the API roadmap for card lifecycle journeys, capturing requirements for various API types to ensure seamless integration.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Synechron Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,000+, and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website:www.synechron.com.

About the Role

About Synechron:

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise and agility. With more than 16,500 professionals across around 60 offices in 20 countries, we combine deep industry knowledge with advanced capabilities in such areas as AI, cloud, cybersecurity, and data engineering.

Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

We are seeking a Product Owner – Cards Lifecycle & API to lead digital initiatives across the end-to-end card lifecycle and API ecosystem. This role will be responsible for defining product strategy, managing delivery, and ensuring seamless customer experiences through secure, scalable, and compliant API-driven solutions.

Key Responsibilities

Cards Lifecycle Management

Own the end-to-end card lifecycle including onboarding, activation, PIN management, balance transfers, cash transfers, credit limit adjustments, rewards, and account closure.
Drive integration of digital wallets (Apple Pay, Google Pay) and enhance mobile banking journeys.
Deliver self-service features to reduce dependency on branch and contact centre channels.
Collaborate with CX, legal, and compliance teams to ensure regulatory adherence and customer-centric solutions.

API Product Ownership

Define and manage the API roadmap for card lifecycle journeys.
Capture requirements for System APIs, Conversion APIs, and Experience APIs to enable seamless integration across mobile and web channels.
Ensure APIs meet ISO data standards, security protocols, and scalability requirements.

Agile Delivery & Stakeholder Engagement

Translate business needs into epics, user stories, and backlog items.
Lead sprint ceremonies (planning, stand-ups, retrospectives) and ensure timely delivery.
Collaborate with UX/UI agencies, technology partners, and operations teams to deliver optimized digital journeys.
Drive adoption of digital services, achieving measurable improvements in customer experience and operational efficiency.

Skills & Competencies

Strong expertise in Credit Cards lifecycle management and API ecosystems.
Hands-on experience with API lifecycle management (design, development, testing, deployment).
Familiarity with mobile app security (MFA, App PIN, Face ID, digital tokens).
Proficiency in Agile methodologies and product ownership practices.
Excellent stakeholder management and communication skills

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

Key Skills

Credit Cards Lifecycle ManagementAPI EcosystemsAPI Lifecycle ManagementSystem APIsConversion APIsExperience APIsISO Data StandardsAgile MethodologiesProduct OwnershipStakeholder ManagementDigital WalletsMobile Banking JourneysSelf-Service FeaturesRegulatory AdherenceUX/UIScalability