Operations Manager

Description

Job Summary:

As Operations Manager, you will drive change and instill a culture of Six Sigma quality, safety, and lean efficiency. You are responsible for setting industry benchmarks in cost and supply chain reliability while scaling our infrastructure to handle rapid growth. By leveraging your expertise, you will ensure Tufco remains a premier contract manufacturer through predictable, high-performance production and seamlessly adaptable operations. This role will report to the Director of Operations. 

Requirements

Essential Functions:

Strategic Leadership & People Management

Direct Operations: Oversee all contract manufacturing departments, ensuring cell systems operate at peak efficiency and standard.

Team Development: Lead, mentor, and manage the supervisory team, fostering a culture of professional growth for engineers and floor associates.

Culture Champion: Evangelize the concepts of continuous improvement, instilling a "safety and quality first" mindset across the entire workforce.

Communication: Establish and maintain an effective, multi-directional communication system between Operations and supporting departments.

Production & Operational Excellence

Execution: Ensure all customer production schedules are met on time, within budget, and to specification.

Planning: Actively participate in site-level and customer-facing production planning meetings to align capabilities with demand.

Standardization: Establish best practices and rigorous process control through SOP development, comprehensive training, and centerline oversight.

Proactive Management: Orchestrate daily operations with a forward-looking approach to mitigate bottlenecks before they impact delivery.

Continuous Improvement & Quality

Cross-Functional Collaboration: Partner closely with operational support to identify and implement "Best Practice" frameworks.

Quality Assurance: Utilize Six Sigma methodologies to minimize variance and maintain high-visibility leadership on the production floor.

Minimum Qualifications:

· 7+ years of broad-based manufacturing and leadership experience.

· Strong interpersonal, verbal, and written communication skills; ability to act as a visible role model.

· Proficient in Microsoft Office Suite and integrated manufacturing software.

Preferred Qualifications:

· Bachelor’s degree in Engineering, Business Management, or a related technical discipline.

· Formal Six Sigma or Lean Manufacturing certification a plus.

· Experience with ISO certification processes and audits.

Work Requirements:

· High level of visibility and physical presence on the manufacturing floor.

· Ability to manage complex, multi-shift production environments.

Disclaimer:

The above statements are intended to describe the general details of the essential responsibilities being performed in the job. It is not designed to be a comprehensive list of all duties and responsibilities. All associates may be required to perform duties outside their normal responsibilities from time to time, as needed. The company reserves the right to make changes to the job description at any time.