General Manager(07484) - 802 E. Washington St.

3/26/2026

The General Manager is responsible for leading delivery drivers and customer service representatives to ensure quick and accurate order fulfillment while overseeing all aspects of store operations according to company standards. Key duties include managing financial tasks like deposits, maintaining inventory, setting up the store, and actively training subordinate staff.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.

About the Role

Job Description

Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

When closing, responsible for end of the night bank deposits

When closing, responsible for doing a nightly product inventory count

When opening, ensure the store is set up properly and ready to receive orders upon time of open

Foster and project a sense of urgency with each and every order

Ensure the store is running according to Domino’s Operation Evaluation Review standards

Oversee total store operations

Communicate with other managers and staff regarding any aspect that impacts business operations

Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

Actively training the GMIT on all aspects of store operations

Maintain staffing levels that mirror the needs of business at any point of the day

Creating and maintaining an employee schedule based upon labor needs

Collect money and signed credit card receipts from delivery drivers at the end of their shift

Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

Ensure vehicle used for delivery pass inspection, both mechanically and visually

Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time

Ability to read and understand P&L ledger

Uphold Dominos standards of grooming, uniform, and appearance

Promote pizza products, specials, and promotions

Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

Provide quality customer service to internal and external customers both over the phone and in person

Ability to speak and write clearly and comprehension of using a computer based order entry system

Contribute to and promote an atmosphere of teamwork, energy, and fun

Job Category Org: Store General Manager

Key Skills

Team LeadershipOrder ExpeditingBank DepositsInventory CountStore SetupUrgencyOperations EvaluationManager CommunicationProduct OrderingStaff SchedulingLabor ManagementDispute ResolutionVehicle InspectionDelivery RoutingP&L AnalysisCustomer Service