Cloud Engineer

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

What you'll do

We are seeking a Cloud Engineer to take ownership of administering, maintaining, and improving our established Azure cloud environment. This role focuses on day-to-day operational excellence, proactive environment management, and ensuring the reliability, security, and performance of existing Azure resources. The ideal candidate will have strong technical expertise in Azure administration, with the ability to troubleshoot complex issues and optimise cloud operations through automation and best practices.
The working hours for this role will be based on EMEA time zone.
 

Key Responsibilities

• Administer, monitor, and support an established Azure cloud environment, ensuring ongoing reliability and performance.
• Conduct routine operational tasks such as patching, updates, backups, and resource health checks.
• Identify and troubleshoot issues across Azure services and hybrid components.
• Assist in improving operational efficiency through automation using PowerShell, Azure CLI, or Terraform.
• Support cost optimisation, resource hygiene, and governance enforcement.
• Maintain accurate, clear operational documentation including runbooks and support procedures.
• Collaborate with senior engineers and internal teams to support projects and service improvements.
• Participate in on-call or out-of-hours activity when required.
• Create concisely written, high-quality documentation, runbooks, deployment instructions, and design diagrams.

Key Competencies

• Direct experience with core Azure administration tasks (VMs, storage, networking, monitoring, identity).
• Basic understanding of Azure networking (VNETs, NSGs, VPN gateways, load balancers).
• Familiarity with scripting and automation tools such as PowerShell, Azure CLI, or Terraform.
• Understanding of cloud governance, RBAC, and security best practices.
• Ability to troubleshoot issues across cloud and on-premises integrations.
• Strong problem solving & analysis skills
• Effective communication skills with the ability to work with technical and non-technical stakeholders.
• Good diligence and growth mindset.

What we offer

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

Desirable Qualifications

• AZ-104: Microsoft Azure Administrator (or willingness to obtain).
• AZ-900: Microsoft Azure Fundamentals
• Exposure to DevOps practices, CI/CD workflows, and Git version control.
• ITIL Foundation certification.

OUR COMMITMENT TO YOU AND THE ENVIRONMENT  

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.