Operations Team Leader

Emerald Technologies is seeking a motivated and collaborative Team Leader to serve as a key point of contact between frontline team members and management. This position is ideal for someone who enjoys mentoring peers, promoting a positive team culture, and helping drive daily operations forward. 

The Team Leader’s insight and feedback play a crucial role in team development, workflow improvement, and decision-making. 

Key Responsibilities: 

• Act as a day-to-day support resource for team members by answering questions, clarifying processes, and assisting with problem-solving.
• Serve as a liaison between the team and management, helping communicate updates, concerns, and suggestions in both directions.
• Support new team member onboarding and training, offering guidance and mentorship to promote confidence and capability.
• Monitor team workflow and escalate potential bottlenecks, inefficiencies, or quality concerns to management.
• Lead by example in promoting Emerald Technologies' values, policies, and operational standards.
• Facilitate informal team huddles or check-ins as needed to ensure alignment of tasks, deadlines, and priorities.
• Provide constructive feedback to management regarding team dynamics, performance trends, and improvement opportunities.
• Encourage collaboration and morale within the team, helping to resolve minor interpersonal or task-related issues before they escalate.

Benefits of the Job:

• Competitive medical, dental, and vision benefits. 
• Health Savings Account/Flexible Spending Account
• 401K and company matching with no vesting period
• PTO for rest and relaxation 
• Gym reimbursement(through Anthem)
• Employee Assistance Program
• A safe and inclusive work environment with team and management support 
• Employee training and development
• Community service and philanthropic initiatives 
• Employee appreciation and events 
• Career advancement opportunities 
• Employee Referral program 
• Employee discounts 

Qualifications: 

• Proven experience in a team environment, with informal or formal leadership responsibilities preferred.
• Strong interpersonal and communication skills, with the ability to build trust and motivate others.
• Excellent organizational and problem-solving abilities.
• Computer skills, Microsoft 365, and other programs
• Comfortable working collaboratively with various departments and adapting to changing priorities.
• A positive, professional attitude and a commitment to Emerald Technologies’ mission and values.

Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.