Question
2-5

Home Consultant (bilingual preferred) - Oak Ranch

3/27/2026

The Home Consultant will guide prospective residents through the entire home buying process, from initial visit through closing, by providing personalized sales expertise and support. Key duties include conducting community tours, managing applications and paperwork flow, and utilizing a proven four-step selling process to meet sales targets.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Roberts Resorts and Communities has been an owner and operator of family Communities and RV Resorts for over 55 years. The founder’s, R.C. Roberts, high standards and professionalism guide the second generation of the Roberts family in maintaining excellent long term relationships with their residents. Owning, developing and managing these communities with unsurpassed hospitality has given the Roberts Family a reputation in the highest regards. This is what the Roberts Family is all about: relationships, professionalism, family, hospitality, and always a sense of home.
About the Role

Description

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.


Position Summary:

As a Home Consultant at our vibrant community, you will play a pivotal role in guiding prospective residents through the home buying process. Utilizing your expertise in sales, you will provide personalized guidance and support, helping individuals and families find their dream homes. With a passion for customer service and a dedication to community building, you will contribute to creating an exceptional living experience for our residents.


Performance Objectives:

  • Handle customers from initial visit through sales process and closing with meticulous attention to detail.
  • Demonstrate expertise in housing products and the surrounding housing market.
  • Manage resident applications, credit checks, and gather documents for submittal.
  • Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
  • Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
  • Become an expert on providing the benefits to living in a land lease community
  • Utilize proven four-step selling process and objection-handling techniques.
  • Establish and manage effective customer follow-up program using our CRM.
  • Generate self-generated marketing leads through networking and community promotion.
  • Foster positive relationships with current residents to encourage referrals.
  • Collaborate closely with the home center manager to maximize sales.
  • Promote value of homes and the Roberts Communities lifestyle
  • Implement creative strategies to attract more prospects and drive sales.
  • Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.

Requirements

Key Competencies:

  1. Excellent Communication Skills: Strong verbal communication abilities.
  2. Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
  3. Excellent Communication Skills: Strong verbal communication abilities.
  4. Organizational Proficiency: Exceptional organizational and time management skills.
  5. Professional Demeanor: Maintains a professional appearance and demeanor.
  6. Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter.

Education & Experience:

  • High School Diploma or GED equivalent.
  • Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
  • Bilingual proficiency is advantageous.
  • Strong interpersonal and communication skills.
  • Previous experience using CRM software is desirable.
  • Ability to work effectively both independently and as part of a team.
  • Valid driver's license with a clean driving record.

Physical Requirements:

  • Constantly sit, talk, or hear; Frequently use hands.
  • Manual dexterity for handling paperwork and using office equipment.
  • Clear vision and hearing for reviewing documents and communicating effectively.
  • Capability to lift up to 10 pounds.

Benefits

  • Medical, Dental, and Vision Insurance
  • Employer Paid Life Insurance
  • Voluntary STD, LTD, Accidental, and Critical Illness
  • PTO and 11 Paid Holidays
  • 401k & 401k Matching
  • Working in an inclusive community
  • Complimentary stay at our resorts

Commitment to Diversity:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.


If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.


Key Skills
SalesCustomer ServiceCommunication SkillsOrganizational ProficiencyTime ManagementProfessional DemeanorCRM SoftwareLead GenerationNetworkingRelationship BuildingProduct KnowledgeSelling ProcessObjection HandlingInterpersonal SkillsTeamwork
Categories
SalesCustomer Service & SupportAdministrative
Benefits
Medical InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term DisabilityLong Term DisabilityAccidental InsuranceCritical Illness InsurancePaid Time OffPaid Holidays401k401k Matching
Apply Now

Please let Roberts Resorts & Communities know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.