GUEST ADMISSIONS REPRESENTATIVE

3/27/2026

Responsibilities include managing mobility equipment rentals, working at the Guest Services Desk, scanning tickets, handling ticketing and membership sales, and communicating information about current displays and exhibits to guests. The role also involves working in a high-volume contact center to answer calls, emails, and chats, as well as booking group visits and resolving guest concerns.

Working Hours

20 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

In 1906, industrialist Pierre du Pont (1870-1954) purchased a small farm near Kennett Square, PA, to save a collection of historic trees from being sold for lumber. Throughout his life, Mr. du Pont indulged his passion for gardening, turning his farm into a magnificent horticultural showplace. Today, Longwood Gardens is one of the great gardens of the world, encompassing 1,077 acres of gardens, woodlands, meadows, fountains, a 10,010-pipe Aeolian organ and a 4-acre grand Conservatory. Longwood continues the mission set forth by Mr. du Pont to bring joy and inspiration to everyone through the beauty of nature, conservation, and learning. Longwood Gardens offers a breadth of mission programming that includes exhibitions, musical performances by top artists, renowned horticulture education programs, horticulture research, environmental stewardship and cultural and community engagement.

About the Role

As one of the great gardens of the world located just 30 miles outside of Philadelphia, Longwood Gardens is rooted in a steadfast mission of bringing joy and inspiration to everyone through the beauty of nature, conservation, and learning. Across our many departments, each and every staff member creates the magic that makes our Gardens distinctive. Our team of dynamic professionals is what sets us apart, and our spirit of legacy, innovation, and opportunity is what guides us. While beauty is our heart, our people are our soul.

Longwood Gardens is seeking part-time Guest Admissions Representatives to help deliver genuine first and last impressions to our guests. Responsibilities include:

Renting mobility equipment, working at our Guest Services Desk, and scanning tickets at access points
Ticketing and member services, including selling admission tickets, memberships, and special events tickets
Communicating pertinent information to our guests regarding current displays, exhibits, and shows
Working in a high-volume contact center answering calls, emails, and chats
Booking group visits, continuing education courses, and K-12 reservations
Responding to guest concerns and finding guest resolutions

This is a part-time, year-round (not seasonal) role that will begin on April 27, 2026. The schedule varies and requires working a minimum average of 20 hours per week including evenings, weekends and holidays.

The ideal candidate will possess:

Exceptional customer service skills
Strong written and verbal communication skills
Ability to work standing and sitting for long periods of time and in varying weather conditions
Knowledge of POS, Microsoft Office, and computer applications
Call Center or Box Office experience is a plus

Longwood Gardens is committed to nurturing a diverse and inclusive environment that celebrates the complexities and differences of all living things. We welcome and respect diverse backgrounds, life experiences, and perspectives. Diversity creates a more beautiful world, sparks innovation, and unites us.

Key Skills

Customer ServiceWritten CommunicationVerbal CommunicationPoint Of SaleMicrosoft OfficeComputer ApplicationsCall CenterBox OfficeTicketingMember ServicesGuest Relations