Question
Remote
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Remote Pilot Operator

3/27/2026

The Remote Pilot Operator simulates pilot and remote ATC facility actions during high-fidelity training exercises using CRT, keyboard, and voice communication systems. This involves receiving voice commands, inputting data to simulate pilot actions, translating displayed information into ATC terminology, and responding to students using proper phraseology.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
PenBay Technology Group LLC (PenBay) is a technology solutions provider for federal government clients specializing in agile web design and development, web content management, GIS, on-site IT support services and multimedia. PenBay is a Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Our PenBay team has extensive experience in the design, development, implementation, and support of web-based software and IT systems. PenBay is skilled at providing the consulting, design, programming, media, and support services you need to for effective digital solutions. Founded in 1999, PenBay has offices in Union Hall, Virginia, as well as on-site staff at client locations throughout the U.S. For federal government clients, we have several preferred contracting vehicles that help you do business with us as a prime contractor or team member.
About the Role

Description

PenBay is looking for motivated, computer-savvy individuals to work as Remote Pilot Operators. No aviation experience is required, but helpful. Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable. Candidates that have completed aviation studies coursework, are certified in the terminal radar lab or en route lab, or otherwise possess a working knowledge of the FAAO JO 7110.65 are preferred.


Position Summary:


The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.


PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator position



This is a Part-time position



Requirements

Qualifications:


High school diploma or equivalent and at least one (1) year of experience in a comparable position.

Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate

Ability to read and interpret materials such as diagrams and manuals

Ability to speak clearly and be understood

Proficiency with MS Office Suite (Word, Excel, etc), desirable

Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus

Experience working in a multidisciplinary team, preferred

Candidates will be subject to FAA security screening


Competencies and Skills:


RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility.

Exceptional customer service orientation

Ability to work productively with a wide range of people and co-workers

Effective oral and written communication skills

Effective team building skills

Certification Requirements:


Each new RPO shall complete knowledge and skills tests for each area/sector to be supported.

Each knowledge test will be graded and must be passed with a score of at least 70%.

Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted.

The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.

Key Skills
Computer SavvyKeyboard SpeedVoice Communication SystemCRT OperationSimulation ScenariosFAA Regulations KnowledgeCustomer ServiceOral CommunicationWritten CommunicationTeam BuildingMS Office SuiteDiagram InterpretationPhraseologyLaboratory Certification
Categories
Government & Public SectorTransportationEducationAdministrativeSecurity & Safety
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