Question
Full-time
2-5

Behaviour Support Practitioner

3/30/2026

The Behaviour Support Practitioner will support NDIS participants, their families, and carers by conducting assessments, identifying goals, and developing evidence-based support plans utilizing the Positive Behaviour Support Capability Framework. This role involves reducing behaviours of concern, promoting rights, and building the capacity of those supporting the clients through practical strategies and continuous evaluation.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
About the Role

Company Description

At Outcomes Connect Australia (OCA), we believe people do their best work when they feel connected, supported and inspired.

Since 2018, OCA has empowered Behaviour Support Practitioners to build confidence, develop their clinical skills and achieve best practice. Through genuine connection, collaborative learning and purposeful practice, practitioners’ careers have transformed and thrived.

Our model combines local delivery and national systems, ensuring consistency, safety and clinical excellence under a strong governance framework.

If you’re looking for a workplace where your ideas are heard, your development is prioritised and your wellbeing truly matters, we’d love to hear from you.

Job Description

As a Behaviour Support Practitioner you will make a real difference in the lives of people living with disability by helping them and those around them.  You will focus on enhancing quality of life, reducing behaviours of concern and promoting the rights of people with disability.

You will work as part of a team including practitioners, a team leader and clinical advisors, to support people with evidence-based practice along with developing your own knowledge, skills and experience.

You live in or very close to Ringwood.

You will also benefit from the School of Positive Behaviour Support (PBS), in partnership with the MedHealth Academy and University of Melbourne.

 

As a Behaviour Support Practitioner you will:

  • Support our clients (NDIS participants), along with their families and/or carers, to identify their needs through assessment and person-centred planning
  • Identify meaningful goals and practical strategies utilising The Positive Behaviour Support Capability Framework, with a commitment to eliminate restrictive practices, in the home and community
  • Develop, deliver and evaluate evidence-based support plans within a complex support space
  • Ensure individual plans reflect our clients' goals, passions and strengths
  • Build the knowledge, capacity and strengths of those who support our clients - family, carers, friends, etc

 

Why You’ll Love Working for Outcomes Connect Australia

Supervision and Support:

  • you will receive weekly 1:1 clinical supervision from an experienced Behaviour Support Practitioner, plus opportunities to join group-based supervisions from the very beginning
  • you will be supported by our experienced team of clinical leaders to ensure that your work is guided and supported every step of the way
  • you will participate in our national best practice onboarding and learning program, with a focus on understanding the role, the context of positive behaviour support (PBS) and the best ways to support participants
  • you will participate in fortnightly learning prepared by Advanced and Specialist practitioners focusing on every aspect of our work, plus have access to our learning library of over 100  resources

 

Build Your Career:

  • you will prepare an individualised Compulsory Professional Development (CPD) plan and Supervision Agreement with your supervisor to plan out your journey from 'suitable' to Core and through to Advanced level of suitability as a practitioner
  • you will be supported by your clinical advisor and clinical leadership team to advance in practice specialisation, leadership, case management or any aspect of your work you see as your focus area
  • you will be welcome to apply for one of the regular internal leadership positions, short-term secondments or adjunct roles that are available within our team

 

Team Culture:

  • you’ll be part of a values-led team that celebrates your wins and supports you through challenges
  • we believe everyone contributes to our culture, from our newest team members to our most senior practitioners

 

Balance That Works:

  • flexible scheduling and remote/community-based work
  • sustainable caseloads that respect your energy and time
  • space to rest, recharge and enjoy life outside of work

 

Benefits That Back You:

  • competitive salary + super + rewards for outstanding performance
  • $600 annual Health & Wellbeing subsidy
  • salary packaging options

 

About You

  • Current suitability (i.e. registration) with the NDIS Commission as a Behaviour Support Practitioner is preferred but not essential
  • Considerable practical experience in supporting people with complex and challenging behaviours is essential
  • Demonstrated ability to work positively in a diverse team
  • Outstanding communication, influencing and interpersonal skills
  • Confident computer skills
  • Flawless writing skills
  • Current Drivers Licence and own reliable vehicle

 

#OCA

 

Qualifications

  • Formal qualifications of relevance to providing supports to people with behaviours of concern are highly preferred

 

Additional Information

If you are interested in a role with our supportive team, please submit your application online or contact me - Clare Neal - via 0436 465 647 - with any queries.

 

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

  • Leadership Opportunity: No
  • State: VIC
  • Job Status: Full Time
  • Key Skills
    Behaviour SupportNDIS Participants SupportPerson-Centred PlanningPositive Behaviour Support Capability FrameworkEvidence-Based PracticeClinical SupervisionTeam CollaborationCommunicationInfluencingInterpersonal SkillsComputer SkillsWriting SkillsCase ManagementClinical LeadershipAssessment
    Categories
    Social ServicesHealthcareEducation
    Benefits
    Health & Wellbeing subsidySalary packaging options
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