Question
2-5

Account Resolutions Specialist III - Legal

3/30/2026

The primary role is to safeguard the credit union's assets by managing delinquent loan accounts, which involves collecting overdue payments and/or recovering collateral.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Welcome to Rave Financial, where generations of members have trusted us to be their financial partner since our founding in 1935. With over 80,000 members across the greater Southeast Texas region, we're dedicated to empowering you to reach your financial goals and dreams. Whether you're a longtime member or new to the Rave community, we make banking easy and accessible. Our convenient Rave Video banking technology lets you bank from anywhere, connecting you with our experts on your terms—no matter where life takes you. At Rave Financial, we're committed to helping you build a brighter financial future. Join us, and experience why so many Texans are proud to be a member of Rave Financial, ''A Credit Union Worth Raving About.''
About the Role

Role:

To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.


Knowledge and Skills:

ExperienceThree years to five years of similar or related experience.
Education(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Interpersonal SkillsWork involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills1. Understanding of applicable regulations and procedures; knowledge of accounts payables and receivable is helpful.
2. Excellent listening and communication abilities.
3. Strong attention to detail, well organized, and goal oriented in a high-paced work environment.
4. Critical thinking, decision making, and learning skills are a must.
5. Must have above average listening, communication and negotiating skills.
6. Able to prioritize, meet deadlines and manage multiple responsibilities.
7. Must be able to operate related computer software and business equipment provided by the credit union.
8. Professionalism in appearance, dress and attitude is a must.
9. Strong mathematical skills.
10. Ability to work as a member of a team and embrace the credit union philosophy and the Credit Union Mission, Vision, and Core Values.
Key Skills
ListeningCommunicationNegotiatingAttention To DetailOrganizationGoal OrientedCritical ThinkingDecision MakingLearning SkillsPrioritizationTime ManagementComputer Software OperationMathematical SkillsTeamwork
Categories
Finance & AccountingLegalCustomer Service & SupportAdministrative
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