Manager - Human Resources

Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The Manager - Human Resources is responsible for the daily oversight and management of the Human Resources team at the center level.

Job Requirements:

• Provides management support to the Human Resources function in people metrics, reporting, and advanced and predictive analytics.

• Communicates findings to senior management via formal presentations, standard management reporting artifacts on a periodic/quarterly/annual basis.

• Prepare one – off and recurring reports using employee data in Workday and other data repositories

• Identify and propose additional opportunities for HR/decision–support analytics. 

• Provide strategic directions on the development of appropriate HR policies across the Organization.

• Assess current and future policy requirements to support strategic aims in conjunction with the Organization’s senior management.

• Provide strategic oversight and direction to the Company’s compensation and benefits policy and practices.

• Maintains knowledge of HR policies, programs, laws, and issues. Understands the differences between domestic and international policies and programs and coordinates the integration of all such programs.

Attributes and Attitude:

• HR expertise

• Decision-making ability

• Dynamic and dependable

• Ability to work under high pressure

• Significant development and delivery experience

• Quick thinker and an effective manager

• Excellent interpersonal and communication skills

Qualifications:

• Bachelor's degree in a related field from a four-year college or university, or equivalent combination of education and experience

• 5-8 years of progressively responsible Human Resources management roles, preferably in a service industry

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.