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Regional Spa Supervisor

3/30/2026

The Spa Supervisor, under the Regional Spa Manager, is responsible for maintaining the quality and exceptional guest experience of the property Spa Facilities at the Eldorado Hotel and Spa. This role involves supervising spa and salon staff on shift, acting as manager when the Regional Spa Manager is absent, and supporting various operational tasks including hiring, training, inventory, and scheduling.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

In every great city, there's one premier hotel. Here, just off the historic plaza, is the newly renovated Eldorado Hotel & Spa. A landmark at the very heart of "The City Different." The captivating choice for a wonderfully special stay. This 219 room hotel is designed after New Mexico's famous Pueblo Revival Style. The decor features handcrafted southwest furniture and art, romantic balconies, kiva fireplaces and more! The Eldorado Hotel & Spa has high speed internet and 47" flat screen TVs. There is also concierge services for every possible wish. The Eldorado Hotel & Spa is also an ideal setting for meetings, incentives, social events and weddings. It is ideal for groups and events, with 23,000 square feet of meeting space, including the newly built Eldorado Grand Ballroom with 7,000 sq.ft. for impressive gatherings, the brand new CAVA Santa Fe Lounge with live entertainment and the new, elegant La Capilla de Oro chapel and venue.

About the Role

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Part-time Hourly Position starting at $20.00 DOE plus benefits

Located in Albuquerque, NM. Working out of Eldorado Hotel and Spa.

Position Purpose: The Spa Supervisor will under the direction of the Regional Spa Manager, maintain the quality and exceptional guest experience of the property Spa Facilities. The Spa Supervisor is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.

Supervisory Responsibilities: Spa Salon staff at designated property on shift at Eldorado Hotel & Spa.

Essential Duties and Functions/Responsibilities/Tasks:

Act as Manager when Regional Spa Manager is off at Eldorado Hotel and Spa
Nidah Spa as well as a liaison to other Hotel Management
Attend Stand-up Meetings with the Hotel GM/AGM and Management Staff when
needed
Support hiring process by contacting interested candidates
Support training new Staff on Heritage Practices and Paylocity as related to the
Spa and Salon
Inventory: help take and order, enter information into Book 4 Time, price and
place retail items on the shelves
Cover the Spa; Salon Front Desk when needed
Support staff schedule changes on Book 4 Time when employees change shifts,
are sick, or take time off
Help maintain a clean environment in all Spas; Salon: place robes, towels,
bathmats, and slippers in laundry, help keep waiting areas free of debris, keep
the locker rooms at Nidah neat and tidy
Help to distribute Protocols to Providers, bi-weekly Paysheets, and be available

Why You’ll Love Working With Us

Competitive pay and comprehensive benefits, including a 25% 401(k) match!
Generous employee discounts across Heritage hotels, restaurants, spa and retail!
Complimentary meals during scheduled shifts!
Free employee parking!
Supportive team culture with opportunities for growth and advancement!
A workplace rooted in New Mexico pride and community values!

Requirements

Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.
Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
Ability to work on your feet for eight hours or more.
Must be able to lift/push/reach for/carry 30+ pounds frequently.
2-3 year or equivalent combination of education and experience; spa or hospitality supervisory experience preferred.
High school diploma or equivalent experience/training.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Key Skills

People ManagementGuest Experience MaintenanceStaff SupervisionHiring SupportStaff TrainingInventory ManagementSchedulingFacility MaintenanceCustomer ServiceCommunicationMultitaskingPoiseComputer Technology ProficiencyReservation Management SystemPoint of Sale System Operation