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IT Support Specialist (Field-Based) – Fox Valley, WI

3/31/2026

Provide onsite and remote IT support across multiple dealership locations, troubleshooting hardware, software, network, and connectivity issues. Manage Help Desk tickets and assist with IT infrastructure maintenance and upgrades.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Founded in 1996 in Delavan, Wisconsin, Kunes Auto Group has since grown to over 40 locations spanning across the Midwest. Previously Kunes Country, Kunes Auto & RV Group lives up to its motto –– Faith, Family, and Giving Back –– by employing over 1,800 people and donating 10% of its yearly net profits to local charities. Kunes' dedication to its employees, customers, and communities is shown through its countless “Automotive News’ Best Dealerships to Work For” awards, which are given to 100 dealers nationwide every year. Kunes receives as many as 10 such awards each year with over 30 total awards dealership-wide.

About the Role

Description

Join One of the Best Dealerships to Work For – 31x Award Winner

Kunes Auto & RV Group is a fast-growing, award-winning automotive and RV dealership group with 40+ locations across Wisconsin, Illinois, and Iowa. We’re hiring an IT Support Specialist to support our Fox Valley-area dealerships (Green Bay, Appleton, Neenah).

This is a field-based IT role with a company vehicle, no overnight travel, and the ability to be home every night.

If you’re hands-on, self-directed, and enjoy solving real-world IT problems across multiple locations—this is a strong next step in your career.

What You’ll Do

Provide onsite and remote IT support across multiple dealership locations (35–75 mile radius)
Troubleshoot hardware, software, network, and connectivity issues (wired & wireless)
Manage and resolve Help Desk tickets with speed and professionalism
Install, configure, and maintain workstations, printers, and IT infrastructure
Support network devices, firewalls, antivirus, and security systems
Perform system upgrades, patching, and software deployments
Maintain IT inventory and assist with new hire setups and equipment rollouts
Partner with internal IT team and leadership on escalations and projects
Occasional project travel (limited, a few times per year)

Requirements

What You’ll Need

3+ years of IT Support / Help Desk / Desktop Support experience
Experience supporting multiple locations or field-based environments preferred
Strong troubleshooting across hardware, networking, and software systems
Ability to work independently and manage a regional territory
Excellent communication and customer service skills
Associate degree in IT or equivalent hands-on experience
Valid driver’s license and comfort traveling locally

Compensation & Benefits

Competitive pay based on experience
Company vehicle or mileage reimbursement
401(k) with company match
Health, dental, and vision insurance
Paid time off + holidays
Employee Assistance Program (EAP)
Vehicle and service discounts
Daily Pay option (access earnings early)
Clear path for career growth and internal promotion

Why Kunes

Kunes Auto & RV Group is a family-owned organization built on values—faith, integrity, and doing right by people. We’ve been recognized 31 times by Automotive News as a Best Dealership to Work For and continue to grow across the Midwest.

Apply Today

If you’re looking for a hands-on IT role with autonomy, variety, and growth, apply now to join our Fox Valley team.

Key Skills

IT SupportHelp DeskDesktop SupportTroubleshootingHardware SupportNetworkingSoftware SystemsCustomer ServiceCommunicationInstallationConfigurationMaintenanceSecurity SystemsSystem UpgradesPatchingSoftware Deployments