Question
FULL_TIME
0-2

KYC Operations Analyst 1

3/31/2026

The KYC Operations Analyst 1 assists in Anti-Money Laundering monitoring and the development of the internal KYC program at Citi. Responsibilities include creating and maintaining KYC records, validating information, and ensuring compliance with regulatory requirements.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
About the Role

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

  • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
  • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
  • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
  • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
  • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
  • Maintain BSU tool
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Previous relevant experience preferred
  • At least 3 years’ experience in banking, or finance
  • Experience in control/risk or Compliance (AML/KYC) function (an advantage)
  • Customer Services orientated
  • Strong research skill
  • Exceptional Communication: Demonstrates a high level of proficiency in the English language, with an emphasis on strong written and reading comprehension skills.
  • Effective Multitasking: Proven ability to manage multiple priorities and deliver high-quality results in a fast-paced, time-sensitive environment.
  • Advanced Time Management: Possesses excellent time management and organizational skills, with a demonstrated ability to prioritize tasks and meet deadlines consistently.
  • Cross-Functional Collaboration: Exhibits strong interpersonal and communication skills, fostering effective collaboration with various departments and stakeholders.
  • Adaptability and Flexibility: Highly adaptable to evolving priorities and capable of managing ad-hoc requests with a proactive and positive approach.
  • Independent and Disciplined: A self-motivated and disciplined individual who can work autonomously, take initiative, and maintain high productivity with minimal supervision.

Education:

  • Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Key Skills
Business AcumenCredible ChallengeLaws and RegulationsManagement ReportingPolicy and ProcedureProgram ManagementReferral and EscalationRisk Controls and MonitorsRisk Identification and AssessmentRisk RemediationCustomer ServiceResearch SkillsCommunicationMultitaskingTime ManagementCollaboration
Categories
Finance & AccountingCustomer Service & SupportAdministrativeConsultingLegal
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