Question
2-5

Senior Operations Coordinator/IT Lead

4/1/2026

The Senior Operations Coordinator/IT Lead is responsible for managing the design, planning, office space, and computer equipment for NYCLU's network and database. This role includes acting as a systems administrator and serving as a liaison between NYCLU and its IT consultancy partners.

Salary

65000 - 70000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
The New York Civil Liberties Union (NYCLU) advances the civil rights and civil liberties for all New Yorkers to live with dignity, liberty, justice, and equality. Founded in 1951 as the state affiliate of the ACLU, we marshal an expert mix of litigation, policy advocacy, field organizing, and strategic communications. Informed by the insights of our communities and coalitions while powered by over 90,000 member-donors, we work across complex issues to bring justice and liberty to more people.
About the Role

Description

     

Position: Senior Operations Coordinator/IT Lead

Department: Administration

Terms of Employment: Regular Full-Time/Non-Exempt/Local Union 2320 Position (NYCLU staff is currently working in a hybrid model; a number of in person days will be required).

Location(s): 125 Broad Street, NY, NY 10004 / 55 Broadway, NY, NY 10006 

Salary: $65,000 - $70,000

Application Deadline: Applications will be accepted until the position is filled.


The New York Civil Liberties Union (NYCLU) is one of the nation's leading advocates on behalf of constitutional rights and liberties.  Founded in 1951, as the New York affiliate of the American Civil Liberties Union, the NYCLU is a not-for-profit, nonpartisan organization with more than 90,000 members and supporters, and eight offices statewide. We work in the courts, in the legislatures and on the streets to advocate for racial and economic justice, free speech, freedom of religion, privacy and equality before the law for all New Yorkers. For more information, please visit our website: www.nyclu.org


DEI VISION STATEMENT

The NYCLU is committed to building an equitable, inclusive, and anti-racist workplace that centers the voices of marginalized and directly impacted communities. This commitment strengthens our mission to protect civil liberties and advance justice across New York. We welcome candidates of all backgrounds to apply, including people of color, women, LGBTQ+ individuals, people with disabilities, formerly incarcerated people, and others whose experiences reflect the diversity of the communities we serve.


SUMMARY DESCRIPTION 

The Senior Operations Coordinator/IT Lead is responsible for managing the design, planning, office space and computer equipment for NYCLU network, database and acting as systems administrator to perform essential functions internally and serve as liaison between the NYCLU and its IT consultancy partners.


ROLES & RESPONSIBILITIES 

  • Assist in analyzing information to recommend, plan layout for computers and peripheral equipment and systems that provide for the efficient operation NYCLU internally and externally.
  • Consult with NYCLU managers and external contractors regarding organizational needs for computers requirements and personnel training.
  • Assist in overseeing daily activities of information systems for NYCLU providing in-time IT trouble shooting- assistances and facilitating technical training at all levels within the organization.
  • Maintaining space & facilities management.
  • Maintaining office security & access.
  • Employee on-boarding and off-boarding procedures.
  • Setup of workstations and user accounts.
  • Research and draft instructions regarding best tech practices and policies.
  • Educate staff members on latest trends and best practices in tech.
  • Manage vendor contracts and maintain vendor lists and contact information.
  • Meetings/events management and catering, if needed.
  • Budgeting and tracking of IT and office expenses.

QUALIFICATIONS

  • Associate or Bachelor’s degree (or equivalent experience) in IT, Business, or related field.
  • 2–5 years of relevant work experience.
  • Strong organizational and problem-solving skills.
  • Ability to work with both technical and non-technical staff, in verbal and written communications.
  • Commitment to nonprofit mission and service delivery.

HOW TO APPLY

Please submit your resume and cover letter that includes your unique qualifications for this position, and where or how you learned of this job posting via this link: https://recruiting.paylocity.com/recruiting/jobs/Details/4050642/New-York-Civil-Liberties-Union-Foundation/Senior-Operations-CoordinatorIT-Lead 


If feasible, please submit these materials as a single PDF.


NYCLU is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, sex, gender identity or expression, age, disability, religion, national origin, citizenship, marital status, sexual orientation, veteran status, record of arrest or conviction or any other characteristic protected by applicable law. We are committed to diversity, equity, and inclusion, and having a workforce that reflects the communities that we serve.


NYCLU is committed to providing reasonable accommodation for individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail ldecicco@nyclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.


This position may be eligible for the Public Service Loan Forgiveness (PSLF) Program. 

Key Skills
Organizational SkillsProblem-SolvingTechnical TrainingIT TroubleshootingSpace ManagementOffice SecurityVendor ManagementBudgetingCommunicationDatabase ManagementSystems AdministrationPersonnel TrainingEvent ManagementResearchBest PracticesUser Account Setup
Categories
TechnologyAdministrativeSocial Services
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