Question
Full-time
0-2

Job Coach

4/2/2026

You will motivate and coach clients through tailored activities to support their employment journey and connect them with suitable job opportunities. Additionally, you will collaborate with partners to link clients to services and maintain accurate records to ensure compliance.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
About the Role

Company Description

Have you ever thought, “I want the work I do to be meaningful”?
At atWork Australia, that’s exactly what you’ll find because we believe work’s for everyone.

We connect people and business so both can thrive. Since 2003, atWork Australia have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.

We believe work has the power to transform lives and we’re passionate about helping people realise their potential.

You must be an Australian Citizen or Permanent Resident at the time of applying.

Job Description

 

If you're compassionate, determined and love helping others grow, you’ll thrive as a Job Coach. You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.

You’ll empower clients to build confidence, develop job‑readiness skills and take steps toward meaningful employment. Every day, you’ll see the impact of your work in the lives of the people you support.

In this role, you will:

  • Motivate and coach clients through tailored activities that support their employment journey.
  • Work with employers and our Employer Engagement team to connect clients with suitable job opportunities.
  • Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
  • Collaborate with internal and external partners to link clients to the right programs and services.
  • Maintain accurate records and ensure all work meets compliance requirements.

Qualifications

You don’t need Employment Services experience, we provide full training.
You will bring:

  • Experience in customer service or a client‑facing role.
  • A genuine interest in supporting people overcoming barriers.
  • Strong communication skills and confidence working with diverse stakeholders.
  • The ability to stay organised and work in a structured, goal driven environment.
  • A current driver’s licence.

Additional Information

We believe in supporting you, so you can support others.
Enjoy a range of benefits including:

  • 12 Weeks Paid Parental Leave
  • Leadership development & career pathways across MedHealth
  • Quarterly social events & recognition programs
  • Wellbeing initiatives & Employee Assistance Program (EAP)
  • Fitness Passport
  • Salary packaging & the ability to purchase additional leave
  • Roadside assistance
  • All the tools and tech you need to thrive

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

  • Leadership Opportunity: No
  • State: VIC
  • Job Status: Full Time
  • Key Skills
    Customer serviceClient-facing communicationMotivationCoachingStakeholder managementRecord keepingComplianceGoal settingProblem solvingInterpersonal skills
    Categories
    Social ServicesHuman ResourcesCustomer Service & Support
    Benefits
    12 Weeks Paid Parental LeaveLeadership developmentCareer pathwaysQuarterly social eventsRecognition programsWellbeing initiativesEmployee Assistance ProgramFitness PassportSalary packagingPurchase additional leaveRoadside assistance
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