Order Coordinator Assistant Sales

4/2/2026

The Order Coordinator Assistant will manage customer orders within SAP and Salesforce, ensuring accurate documentation and timely delivery. They will also collaborate with internal departments like production and warehouse to coordinate shipments and resolve back orders.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

At Brainlab, we digitize medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 6,700 hospitals in 127 countries. At the forefront of health technology for over 35 years, Munich-based Brainlab employs around 2,400 people with expertise across the entire healthcare value chain in 25 locations worldwide. At Brainlab, we digitize medical workflows from diagnosis to therapy, and our innovative ecosystem forms the basis for modern healthcare technology. We help healthcare providers build three-dimensional patient-specific models with data that is structured, mapped and aggregated with industry-leading artificial intelligence. This builds the basis of our navigation system for the human body, clinicians can safely remove brain tumors, place screws in the spine precisely, and irradiate breast tumors with millimetric precision. Our robotics and mixed reality technologies and expertise allow users to connect and innovate between the digital and physical worlds. In addition, Brainlab technologies power the collection of structured long-term data and medical registries. Through the neuroscience of play, Brainlab advances clinical training and education, promoting the adaptation to technological advances and creating digital models of complete interventions. Our digital ecosystem is an open interface and forms a framework for third parties to accelerate innovation in other clinical areas as well. https://www.brainlab.com/legal-notice/ https://www.brainlab.com/privacy-policy/

About the Role

Company Description

At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.

Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.

Job Description

Based in our Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams across the world. For this role, we are seeking an active and energetic individual to join our multicultural team as an Order Coordinator Assistant.

Your tasks include:

Creating and monitoring customer orders within SAP and Salesforce
Checking product availability and capacity planning according to customer requirements within SAP
Maintaining accurate, up-to-date order documentation and efficiency during the post-sales and production process
Processing deliveries for shipment, ensuring timely delivery of products to customer sites
Obtaining approvals and following up on back orders with relevant stakeholders
Creating invoices, credit notes/memos as well as managing return orders
Monitoring of open orders in OOPA
Booking of acceptance, revenue and warranty dates in SAP
Close collaboration with various departments such as sales operations at HQ and subsidiaries, production, warehouse and export to coordinate orders efficiently
Participation and contribution to continuous improvement project

Qualifications

Completed commercial education
Minimum of 1 year experience in a service-orientated and international environment, such as sales support or customer service
Strong interpersonal skills with the ability to work independently with a deep sense of commitment
A motivated team player with a good sense of humor and proactive mindset
Ability to manage multiple tasks simultaneously in a fast-paced environment under tight deadlines
Excellent verbal and written communications skills
Well-organized with solid computer skills and knowledge in integrated ERP solutions, e.g. SAP, Salesforce.com
Business fluency in German and English

Additional Information

A mutually-supportive, international team
Meaningful work with a lasting impact on medical technology
30 vacation days, plus December 24th and December 31st
Flexible working hours as well as hybrid work model within Germany
Bike leasing via cooperation partner "BikeLeasing"
Parking garage and safe underground bike storage
Award-winning subsidized company restaurant and in-house cafes
Variety-rich fitness program in our ultra-modern 360m2 company gym
Regular after work, team, and company events
Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.

Contact person: Leonie von Leoprechting

Department: Operations

Key Skills

SAPSalesforceOrder coordinationCustomer serviceSales supportCapacity planningInvoicingLogistics coordinationERP solutionsCommunication skillsInterpersonal skillsMultitaskingTime managementGerman languageEnglish language