About The Company
At Temple Health, more is how excellence is defined.
Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients.
Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care.
Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine.
It Takes Temple Health.
About the Role
The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors.
Education
High School Diploma or Equivalent Required
Bachelor's Degree in a Healthcare related program Preferred
Experience
1 year experience working in a medical setting or in a relevant customer service role Required
General Experience with the TFP scheduling system and EPIC Required
Licenses
Key Skills
SchedulingMedical terminologyPatient registrationTelehealthEpicCustomer serviceLiaisonData entryHealthcare administrationContinuity of careCommunicationInterdisciplinary collaboration
Categories
HealthcareAdministrativeCustomer Service & Support
