Systems & Digital Operations Specialist (Saudi Arabia)

4/4/2026

The specialist is responsible for the administration, reliability, and maintenance of digital systems, user devices, and classroom technology. They also provide operational support to various school departments to ensure school-wide readiness and effective daily operations.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Eram Holdings, since its humble beginning in the 1990s, has experienced significant growth. Today, we have expanded into a business conglomerate operating in 9 business verticals with headquarters in Saudi Arabia, regional offices in India, UAE and with over 150 offices spread across 13 countries in Asia and Europe. Our journey continues to evolve as we seek new opportunities and embrace innovative strategies to further enhance our global presence. We are recognized in the industry for exemplary customer service and our subsidiaries have won several industry leading awards, reflecting our commitment to excellence. We have a strong team led by a functional board and experienced strategic business unit heads who have decades of experience backed by over 8000 employees from 25 different nationalities. Our regional presence has positioned us as a key industry partner for our clients. Job creation, creating value in the society we thrive, is the core theme of our operations. We believe in responsible business practices, inspiring the future, and placing a keen focus on localization in the countries we operate in. Our localization scores continue to increase every year which shows our commitment for development of localized value chain and ecosystem by investments and strategic acquisitions. We are dedicated to sustainability and shaping a future where everyone benefits, communities flourish, and the environment is protected. In the days ahead, all of Eram's entities are committed to ensuring compliance with ESG standards, enhancing environmental performance, minimizing our ecological footprint, and upholding strong governance to demonstrate our commitment to sustainable business practices across all operations. We are recognized for various humanitarian activities including initiatives and eﬀorts to provide quality education to the less privileged.

About the Role

Eram Talent is seeking a Systems & Digital Operations Specialist to join our team in Saudi Arabia. The Systems & Digital Operations Specialist is responsible for the effective day-to-day administration, reliability, and continuity of TKS digital systems, user devices, and classroom technology that support teaching, learning, admissions, communications, and school operations. The role also provides operational support to the Operations team, contributing to school-wide readiness, coordination, and delivery. This is a non-managerial, hands-on role focused on execution, support, and coordination in line with TKS policies and procedures.

Key Responsibilities:

Administer and support core school systems including PowerSchool, Toddle, and Google Workspace for Education.
Manage user accounts, permissions, and access controls in line with school policies and data protection standards.
Monitor system availability and ensure timely escalation of technical issues.
Support setup, configuration, and maintenance of devices (iPads, laptops, and peripherals).
Maintain device inventory, lifecycle management, and coordinate repairs or replacements with vendors.
Provide support for classroom and shared-space AV systems (projectors, displays, conferencing tools).
Assist teachers and staff with basic troubleshooting for lessons, meetings, and school events.
Support academic year readiness including onboarding, class setup, and device allocation.
Maintain documentation, track tickets, licenses, warranties, and vendor coordination.
Provide operational and cross-functional support to Academic, Admissions, HR, and Operations teams.

Bachelor’s degree in IT, Computer Science, or a related field (preferred).
Proven experience in IT support, systems administration, or digital operations.
Hands-on experience supporting user devices such as laptops and tablets.
Familiarity with systems like PowerSchool, Toddle, or similar SIS/LMS platforms.
Experience working with Google Workspace for Education or similar tools.
Strong organizational and documentation skills.
Ability to follow procedures and escalate issues appropriately.
Experience supporting non-technical users, ideally in a school environment.
Basic knowledge of AV/classroom technology systems.
Understanding of data protection, confidentiality, and IT security practices.

Key Skills

IT supportSystems administrationDigital operationsPowerSchoolToddleGoogle Workspace for EducationDevice managementTroubleshootingAV systemsData protectionIT securityInventory managementVendor coordinationTechnical documentationUser support