Slovenian Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocatio

4/5/2026

Provide exceptional customer support to Slovenian-speaking customers via phone, email, and chat while resolving inquiries and complaints. Maintain accurate records in the CRM system and collaborate with internal teams to improve the customer experience.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

About the Role

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Slovenian Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for individuals ready to advance their careers while experiencing a new culture and working environment.

Responsibilities

Provide exceptional customer support to Slovenian-speaking customers through various communication channels, including phone, email, and chat.
Assist customers with inquiries related to products, orders, returns, and general support issues.
Effectively resolve customer complaints, ensuring a high level of customer satisfaction.
Maintain detailed records of customer interactions within the CRM system.
Collaborate with internal teams to enhance overall customer experience.
Participate in ongoing training to improve both product knowledge and customer service skills.

Fluency in Slovenian and English, both spoken and written.
Previous experience in customer service roles, preferably within a related industry.
Excellent communication and interpersonal skills.
Strong problem-solving capabilities with a customer-oriented approach.
Proficiency in customer service software and Microsoft Office applications.
Detail-oriented with strong organizational skills.
Willingness to relocate to Sofia, with all relocation costs fully covered.

Comprehensive training fully covered
Secure employment along with opportunities for career growth
Competitive salary
Extra health insurance options
Access to over 50 benefits and services tailored to your needs
A welcoming international workplace culture
Ongoing support and learning opportunities
1500 euro singing bonus
Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live

Key Skills

Slovenian languageEnglish languageCustomer serviceCommunicationProblem-solvingCRM softwareMicrosoft OfficeInterpersonal skillsDetail-orientedOrganizational skills