2-5
Shift Lead
4/5/2026
The Shift Lead assists the manager in overseeing daily restaurant operations, including managing staff, enforcing policies, and coordinating kitchen stations. They are responsible for maintaining food quality, controlling costs, and ensuring a safe and efficient work environment.
Salary
23 - 26 USD
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
About The Company
Our founder Phil Jensen had a vision. He wanted to serve burgers and high-quality fare to the people of Seattle. He envisioned food that was healthier and higher quality than most, at a price that was more affordable than gourmet restaurants. In 1952, he was approached by 2 brothers who wanted Phil to open a restaurant in the University District. Phil took them up on their offer, and so began the original Burgermaster!
Since that day, Burgermaster has expanded to 5 locations across the Puget Sound region: the original University District location, Bellevue, Aurora Avenue in Seattle, Mill Creek, and Mount Vernon. The business is still owned and operated by the Jensen family. Phil’s grandson Alex is the third-generation owner; you’ll often see him helping out at the restaurants!
Burgermaster was started as a 50’s style drive-in restaurant, and we’ve stuck with that business model. We love being able to provide service to our customers in the comfort of their own car, while providing a nostalgic experience that is unlike any other! The original University District location was converted into our only sit-down restaurant, but all other locations still have the iconic drive-in stalls where customers order from Carhops.
Since 1952, Phil’s vision of top-tier food has stood strong. In 1984, Burgermaster was one of the first restaurants to begin serving grass-fed beef! We’ve continued to refine our ingredients since then to serve only the very best, including local produce, antibiotic-free meats, and wild-caught cod. We still make our famous tartar sauce from Phil’s original recipe, passed down through generations!
About the Role
Description
Role and Responsibilities
- Assists manager to oversee restaurant operations by focusing on quality food and service
- Enforcing policies and ensuring employees are working the “Burgermaster way” as defined by Managers and Corporate
- Responsible for running the line and employees get their required breaks and mealtimes
- Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost
- Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working
- Assist with prep work and cleaning, including checklists
- Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and/or brought to Manager’s attention
- Coordinate which station each team member is assigned to for the shift
- Act as center of communication for the kitchen
- Attends Supervisor trainings as required
- Supervisor may be scheduled specific stations and/or jobs , but is expected to switch stations and/or jobs as needed to support the team
- Other duties as assigned
Required Knowledge, Skills, and Abilities
- Excellent time management skills.
- Proven customer service skills
- Knowledge of all stations in the kitchen
- Demonstrate leadership skills
- Excellent organizational skills and attention to detail.
- Ability to read English and comprehend simple instructions
- Familiarity with food handling, safety, and other restaurant guidelines.
Education and Experience
- High school diploma or equivalent preferred
- Previous restaurant experience required
- Previous Supervisory experience preferred
- Basic understanding of professional cooking and knife handling skills
- Food handlers permit required within 7 days of hire
- ServeSafe certifications required within 1 year of hire to Supervisory role
Work Environment
- Prolonged periods standing, walking, and working around kitchen equipment
- Must be able to lift 50 pounds at times.
- Must be comfortable working long hours, including nights and weekends.
- Noise level is usually moderate
Benefits-Based on eligibility
- Health
- Dental
- Vision
- Life
- Vacation
- Sick Pay
- Paid meal while on shift
- 401(k)
- 401(k) employer match
$23-$26 per hour + Tips
Key Skills
Time managementCustomer serviceLeadershipOrganizational skillsAttention to detailFood handlingSafety guidelinesProfessional cookingKnife handlingCommunicationTeam coordinationConflict resolution
Categories
Food & BeverageHospitalityManagement & LeadershipRetail
Benefits
HealthDentalVisionLife insuranceVacationSick payPaid meal401(k)401(k) employer match
Apply Now
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