Student Welfare Off - Student Care [ITE College East]

4/6/2026

You will provide holistic social work support to at-risk students, including case assessment, home visits, and family engagement. Additionally, you will collaborate with internal and external stakeholders to implement psycho-social-educational programs and ensure student re-integration.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector. Our mission: Engineering Digital Government, Making Lives Better. Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do. As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.

About the Role

[What the role is]

You will provide holistic social work support to ITE students-at-risk and will be part of the professional team, working with students and their families, community partners and relevant stakeholders within ITE with objectives such as enabling students to complete their studies, facilitating family work with relevant agencies and accessing resources (eg financial).

[What you will be working on]

Some of the tasks which you are expected to perform include:

Engaging and connecting with students and their challenges
Providing case assessment and goals/outcome of the work with students and their families.
Visiting students’ homes or other relevant locations for assessment/support.
Referring students and families to relevant stakeholders within and outside ITE to render necessary support.
Collaborating with relevant stakeholders (e.g. departments within ITE, government and community agencies) to provide holistic care and support to students.
Documenting, tracking, monitoring and reporting (including collation of relevant data) of students’ cases.
Re-integrating or transition support for students.
Implementing psycho-social-educational programmes

[What we are looking for]

Candidates with credentials in a relevant discipline (e.g. social work) will have an advantage.
Preferably with at least 2 years of direct clinical work / casework experience in the social service sector, working with youth and their families.
Good knowledge of social services landscape in Singapore.
Passion and disposition for working with youth and their families
Cultural sensitivity, collaborative and an openness to diverse views.
Emotional stability, resourcefulness and resilience.
Proficient in office applications/software

Note : Contract till 30 Jun 2027.

Key Skills

Social workCase managementClinical workCaseworkYouth counselingFamily supportCrisis interventionData documentationReportingPsycho-social-educational programmingStakeholder managementCultural sensitivityResourcefulnessResilienceOffice applications