Question
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Bartender

4/6/2026

Bartenders are responsible for preparing and serving alcoholic and non-alcoholic beverages while providing excellent customer service. They must also manage the bar area, maintain inventory, and ensure compliance with health and safety regulations.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
High 5 Hospitality was founded in 2004 when three guys teamed up to introduce the Buffalo Wild Wings® franchise concept to Delaware. Their timing was perfect. In the past 20 years Buffalo Wild Wings® has grown from less than 50 restaurants to more than 1200 locations today. Success has not been without its adversities. Within six weeks of opening the first restaurant, Thom Kreusch, one of the founders, died unexpectedly. It was a huge personal setback for the entrepreneurs. But success is not measured by how many times you get knocked down; it’s about how many times you get back up. In 2005, owners Bobby Pancake and Steve Wheat were named New Franchise of the Year by the BWW Corporation. In 2009, Bobby Pancake received the Founders Award from Buffalo Wild Wings®, recognizing the individual who best personifies the vision, enthusiasm, work ethic, and humility of the chain’s late founder, Jim Disbrow. In 2011, Bobby Pancake and Steve Wheat were named Restaurateurs of the Year by the Delaware Restaurant Association. Most recently, Bobby and Steve were named Buffalo Wild Wings Franchise of the Year in 2020. The H5H independent restaurant portfolio began in 2014 when a local watering hole, 16 Mile Taphouse, went up for sale. During the purchase negotiation, the entrepreneurs acquired the rights to the locally famous Stone Balloon® that once stood at the same address. Six months after purchasing the bar, they locked the doors, revamped the interior, and erected a new sign paying homage to Delaware history. The Stone Balloon Ale House was born. In 2018, H5H’s second independent restaurant, Limestone BBQ and Bourbon®, was open for business, followed shortly by Eggspectation® Christiana in 2019. In 2021, High 5 Hospitality welcomed five Jersey Mike’s to the brand. To date, H5H operates eight Buffalo Wild Wings® in Delaware and Maryland, five Jersey Mike’s in Delaware, two independent brands in Delaware and is a US franchisee of the Eggspectation® Restaurant Concept.
About the Role

Description

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.


Position Overview

Our Bartenders are a crucial member of the bar and restaurant team, responsible for preparing and serving alcoholic and non-alcoholic beverages while providing excellent customer service. This role involves mixing drinks, managing the bar area, and engaging with guests to enhance their overall dining or nightlife experience. Bartenders must possess a strong knowledge of drink recipes, customer service skills, and the ability to work efficiently in a fast-paced environment.


Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following:

  • Customer Service: Greet customers, take drink orders, and provide recommendations, ensuring a positive and welcoming atmosphere.
  • Drink Preparation: Mix, garnish, and serve drinks according to established recipes and customer preferences.
  • Inventory Management: Monitor stock levels of alcohol, mixers, and supplies; assist in ordering and restocking items as needed.
  • Cleanliness and Organization: Maintain a clean and organized bar area, including glassware, tools, and work surfaces.
  • Cash Handling: Process payments, handle cash transactions, and keep accurate records of tabs and sales.
  • Compliance: Adhere to all health and safety regulations, including responsible alcohol service and cleanliness standards.
  • Engagement: Foster relationships with regular customers and create a lively, enjoyable environment.


Skills and Abilities Required

  • Mixology Knowledge: Strong understanding of drink recipes, preparation techniques, and cocktail presentation.
  • Customer Service Skills: Excellent interpersonal skills and the ability to handle customer requests and complaints gracefully.
  • Multitasking Ability: Ability to manage multiple orders and tasks simultaneously in a fast-paced environment.
  • Attention to Detail: Ensuring accuracy in drink preparation and payment processing.
  • Physical Stamina: Ability to stand for long periods and lift heavy items, such as kegs or boxes of supplies.
  • Dynamic Environment: Typically works in a bustling bar or restaurant setting, often during peak hours, requiring high energy and focus.
  • Variable Hours: May include late nights, early mornings, weekends, and holidays, depending on the establishment’s operating hours.

Education and Experience Required

  • Minimum 21 years of age
  • 1-3 years experience preferred, but will train
  • ABC Certification - DE or TIPS Certification - MD
  • Ability to access online scheduling apps
  • Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws

We Offer

  • Competitive pay
  • Discounted meals
  • Tuition Reimbursement
  • Benefits and PTO (based on meeting hours requirements)
  • Values - based leadership
  • Opportunity for Advancement
  • Flexible scheduling
Key Skills
MixologyCustomer serviceMultitaskingAttention to detailCash handlingInventory managementResponsible alcohol serviceCommunication
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Competitive payDiscounted mealsTuition reimbursementBenefitsPaid time offFlexible scheduling
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