Question
0-2

Bilingual Team Lead

4/7/2026

The Team Lead is responsible for providing exceptional customer service and demonstrating technical knowledge of wireless products to meet sales goals. They must also maintain a clean sales environment and collaborate with team members to enhance customer satisfaction.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company

No description available for this Company.

About the Role

Description

Job Title: Wireless Bilingual Sales Team Lead Mgmt 


Company: Blue Fig USA


Location: Orlando, FL


Job Description:

Blue Fig USA, an authorized independent retailer of Cricket Wireless, is seeking a dedicated Wireless Sales Associate to join our team. With over 90 locations throughout Florida, we are committed to delivering a premium customer experience. Our team of trained wireless experts is dedicated to delivering valuable solutions that meet the wireless needs of our customers.


Key Responsibilities:

- Provide exceptional customer service to ensure a positive experience for every customer.

- Demonstrate solid technical knowledge of wireless products and services.

- Assist customers in selecting the most suitable wireless solutions tailored to their specific needs.

- Maintain a clean and organized sales environment.

- Stay updated on the latest wireless technology and promotions.

- Collaborate with team members to achieve sales goals and enhance customer satisfaction.


Skills and Qualifications:

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment.

- Customer-focused mindset with a passion for helping others.

- Basic technical knowledge of wireless devices and services.

- Previous retail or sales experience is a plus, but not required.

- Flexibility to work various shifts, including weekends and holidays.


Blue Fig USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Join us in providing exceptional experiences to our customers every day!

Requirements

EDUCATION and/ or EXPERIENCE:

  • High school diploma or equivalent.
  • Proven leadership skills.
  • Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Positive, can-do attitude, highly motivated, results-driven personality.
  • Excellent customer service skills and the ability to understand and implement our sales process.
  • Ability to function independently as well as be a team player.
  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Ability to multitask in a fast-paced environment.
  • Ability to complete sales tasks and meet quotas.
  • Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

  • Experience in prepaid wireless sales.
  • Bilingual / English & Spanish

SALARY/ BENEFITS:

  • Base Salary Range $13.00 hourly
  • Base + Commission (Hourly Pay and Commission Paid Weekly)
  • Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days

JOB TYPE:

  • Full-Time
  • Hourly- Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to occasionally lift 10 to 25 pounds.
  • Constant walking and standing; frequent bending, stooping, and reaching.


Key Skills
Customer serviceSalesLeadershipTechnical knowledgeCommunicationInterpersonal skillsMultitaskingBilingualSpanishEnglishWireless technologyRetail sales
Categories
RetailSalesManagement & LeadershipCustomer Service & Support
Benefits
Medical insuranceDental insuranceVision insuranceSupplemental insuranceCommission
Apply Now

Please let Cricket Wireless Authorized Retailer know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.