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Outreach Worker - Community Supports Program
4/7/2026
The Outreach Worker provides intensive case management to at-risk individuals, including treatment coordination, advocacy, and crisis planning. They act as a liaison between clients and service providers while assisting with basic needs and recovery resources.
Working Hours
36 hours/week
Company Size
501-1,000 employees
Language
English
Visa Sponsorship
No
About The Company
Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year.
To learn more about North Suffolk's services visit,
http://northsuffolk.org
https://www.facebook.com/NorthSuffolkOrg
About the Role
NSCS is looking for Outreach Workers to join our Community Supports Program! The Outreach Worker provides intensive case management services to adults and children with mental health and substance abuse issues who are considered to be at risk in the community. Services may include coordination of treatment, outreach and advocacy, assistance with basic needs, skill building and facilitating linkage to other community based and natural support systems.
The person in this position meets with clients in the community, some remote work to complete documentation is offered, and in person team meetings are required.
We are offering a $5,000 language differential for this position (Bilingual Spanish)
Full-time position 36 hours Monday - Thursday.
The person in this position meets with clients in the community, some remote work to complete documentation is offered, and in person team meetings are required.
We are offering a $5,000 language differential for this position (Bilingual Spanish)
Full-time position 36 hours Monday - Thursday.
What You’ll Do:
- Establish and maintain relationships with clients, providing contact and support.
- Act as a liaison between service providers, community and the client while providing comprehensive initial assessment of need areas for all clients referred.
- Conduct risk assessment with each client and formulate a crisis plan.
- Assist individuals in scheduling and attending medical appointments, as well as accessing outpatient mental health treatment.
- Assist individuals with official correspondence pertaining to insurance eligibility, social security and other entitlement programs
- Help the client identify and access appropriate resources to support the client’s recovery.
What You’ll Need:
- Education:
- Bachelor’s degree in a related field behavioral health field OR
- Two years of relevant work experience, OR
- Lived experience of homelessness, behavioral health conditions and/or justice involvement.
- Experience:
- Previous outreach experience with populations with mental illness and/or substance abuse strongly preferred.
- Skills:
- Must possess a valid Mass driver’s license and reliable transportation.
- Bilingual candidates strongly encouraged to apply! Please note bilingual ability on resume.
Competitive & Comprehensive Benefits:
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Key Skills
Case managementMental health supportSubstance abuse counselingRisk assessmentCrisis planningAdvocacyTreatment coordinationDocumentationBilingualSpanishLiaisonAssessmentResource identification
Categories
Social ServicesHealthcare
Benefits
Paid Time OffVacationSick DaysPaid HolidaysPublic Service Loan Forgiveness programHealth InsuranceDental InsuranceEmployer Paid Life Insurance403 (b) Retirement PlanEmployer matchingShort Term Disability InsuranceLong Term Disability InsuranceMedical Flexible Spending AccountDependent Care Flexible Spending AccountCredit Union BankingState Tuition Remission ProgramEmployee Referral Bonus ProgramDiscounted Movie TicketsComprehensive Training ProgramInternal Advancement Opportunities
Apply Now
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