Airport Concession Worker
4/7/2026
The Concessions Staff will prepare and serve food and beverages while ensuring excellent customer service and maintaining proper stock levels. They are also responsible for handling cash transactions, managing catering orders, and maintaining a clean and welcoming environment.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
NOW HIRING: Concessions Staff at The Elevator inside Pullman Moscow Regional Airport (PUW)
Join Team PUW and Help Create Exceptional Guest Experiences!
We’re looking for enthusiastic, people-focused individuals to prepare and serve delicious hand-crafted food and beverages and support customers with making purchases at the concessionaire. If you thrive in a fast-paced environment, love making meaningful connections, and have a passion for hospitality, this is the perfect opportunity for you.
The Concessions Staff will attend customers, ensure proper stock is maintained, and prepare food and beverages.
Duties/Responsibilities:
- Make coffee and lotus drinks, prepare food to correct specifications
- Prepare and serve alcoholic beverages
- Follow protocols for service and handling of alcohol
- Ensure customer satisfaction with all aspects of the concessionaire and dining experience
- Follow specific instructions regarding placement of product and preparation of product.
- Become well versed about the concept of the concessionaire so as to properly appraise guests of its offerings
- Ensure cash is handled appropriately and cash drawer balances at End of Day and Shift Change
- Prepare catering orders as instructed
- Documents feedback from guests in regards to desires and experiences within the airport
- Performs other duties as assigned
Required Skills/Abilities:
- Strong teamwork skills
- Excellent interpersonal skills with a focus on customer service
- Ability to maintain a welcoming atmosphere with coworkers and customers
- Basic cooking and knife skills
- Time management skills
- Ability to listen to, read, and follow instructions
- Familiarity with food handling, safety, and other restaurant guidelines
- Experience with or ability to learn Toast point of sale system
Education and Experience:
- Must have or be willing to acquire MAST Alcohol Server Permit
- Must have or acquire Washington State Food Handlers Card
- Previous customer service experience required. Previous restaurant experience preferred
- Successful completion of TSA required background check required
Physical Requirements:
- Must be 21 years or older
- Ability to stand for long periods of time
- Ability to traverse all parts of the airport quickly
- Must be able to lift up to 50 pounds at times
Compensation/Benefits:
- 20-40 hours per week, depending on schedule
- Starting wage $17.50 DOE, plus tips
- Positions may be eligible for retirement benefits through WA State DRS
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