Question
Full-time
2-5

[TAIWAN] SFE Administrator and Commercial Support

4/7/2026

The role involves monitoring sales performance, managing incentive calculations, and maintaining territory data to support Sales Force Effectiveness initiatives. Additionally, the incumbent will handle office management tasks, including vendor coordination, procurement, and administrative support.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
As a specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices. Santen is the market leader for prescription ophthalmic pharmaceuticals in Japan and its products now reach patients in over 60 countries and regions. With scientific knowledge and organizational capabilities nurtured over a 130-year history, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society. Santen Pharmaceutical Official Social Media Global Terms of Use​ https://www.santen.com/en/legal/
About the Role

Company Description

Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 
 

Job Description

  • Monitor and analyze sales performance across products and sales territories.

  • Support incentive calculation and sales performance reporting.

  • Maintain and update customer and territory data to support SFE (SFE, Sales Force Effectiveness) initiatives.

  • Prepare regular Sales performance reports and dashboard.

  • Office Management: Manage incoming calls, visitor reception, and mail/parcel handling, Coordinate office supply procurement and inventory managemen.

  • Coordinate with vendors for IT equipment procurement and maintenance: Support laptop procurement and device setup for New joiners and leavers. 

  • Coordinate Company website maintenance with external vendors.

Qualifications

  • Bachelor’s degree in Business Administration, Data Analytics, Information Technology, Computer Science, or a related field.
  • Preferred 2–5 years of experience in Sales Force Effectiveness (SFE), commercial operations, sales data analysis, business support functions.

  • Proficiency in Excel and Powerpoint skill sets are must to have 

  • Experience in the pharmaceutical or healthcare industry is preferred.

  • Experience in sales performance analysis, incentive management, and commercial reporting is an advantage.

  • Experince in Office Management as Adminitrative work is a plus 

  • Strong organizational and time management skills & Communication skill

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer.  We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

*Please note that team assignments may be subject to future changes

Key Skills
Sales Force EffectivenessData AnalysisCommercial OperationsBusiness SupportExcelPowerpointOffice ManagementIncentive ManagementCommercial ReportingProcurementInventory ManagementVendor CoordinationCommunication SkillsOrganizational SkillsTime Management
Categories
SalesAdministrativeData & AnalyticsHealthcareManagement & Leadership
Benefits
Flexible working environmentInclusive workplace
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