Human Resources Generalist

Description

The position of Human Resource Generalist plays a key role in fostering a positive, respectful, and compliant workplace culture. This position focuses on building strong relationships between employees and management, addressing workplace concerns, and promoting fair and consistent application of policies and practices.

This role requires a professional who is approachable, highly organized, and committed to supporting employees throughout their lifecycle. The HR Generalist will apply business knowledge and human resource expertise to proactively manage employee relations matters, resolve conflicts, and guide leaders on best practices.

In addition, this position supports core HR functions including recruitment, onboarding, and performance management, with a primary emphasis on maintaining a healthy work environment, ensuring compliance, and enhancing employee engagement.

Essential Job Functions:

• Serve as a primary point of contact for employee relations matters, providing guidance and support to employees and management.
• Address employee concerns and complaints with professionalism, neutrality, and confidentiality.
• Conduct workplace investigations and recommend appropriate resolutions in alignment with company policies and applicable laws.
• Partner with leadership to proactively identify and resolve potential employee relations issues before escalation.
• Coach managers on employee relations best practices, performance management, and disciplinary actions.
• Explain human resources policies, procedures, laws, and standards to new and existing employees.
• Help develop, implement, support, and review all HR department initiatives, policies and procedures with an employee relations lens.
• Maintain composure and strict confidentiality when handling sensitive employee issues.
• Perform other job functions as requested or assigned.

Job-Specific Expectations

• Exceptional interpersonal and conflict resolution skills.
• Aptitude for critical thinking, problem-solving, and decision making. 
• Strong ability to build trust and maintain effective working relationships at all levels of the organization.
• Ability to diffuse situations before potential conflict arises.
• Strong organizational skills.
• Excellent basic computer skills (Microsoft Word, Excel, Outlook, and general internet experience).
• Excellent time management skills.
• Ability to present and respond to questions from employees and the public is required.
• Requires the ability to respond in a timely manner to the needs and requests of others internally and externally 
• Ability to determine tasks, set priorities and goals, manage multiple projects with attention to detail.
• Maintain focus on tasks and produce accurate work.
• Maintain a clean, well-groomed appearance.
• Manage confidential information.
• Demonstrate active compliance with Three Square policies and procedures.

Requirements

Education and Experience

HR Credentials (e.g. PHR or SHRM-CP) preferred. Minimum of five years of progressive HR experience, with a strong emphasis on employee relations. Strong working knowledge of HR functions and procedures. Demonstrated knowledge of employment laws, workplace investigations, and conflict resolution required.

Working Environment

This position requires working indoors in an office at Three Square. Employee will use computer and phones extensively. 

Other

Employee must be able to pass a criminal background check and drug and alcohol screening. Must maintain a valid driver’s license, proof of insurance, and access to a personal vehicle for business purposes.

What we offer

• A supportive and collaborative work environment
• An opportunity to make a difference in the community
• Health, dental, and vision insurance
• Paid time off 
• Holiday pay (12+ days)
• Retirement plan with company contribution
• Life Insurance
• Short-term and long-terms disability. 
• FSA (Flexible Spending Account)
• Pet Insurance 

...and more

Benefits eligibility begins on the 1st of the month following 60 days of full-time employment. 

This job description does not list all the duties of the job. You may be asked to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Three Square Food Bank has the right to revise this job description at any time. The job description is not a contract for employment.