Intake Specialist

Description

Summary: Submits physician orders and coordinates schedules with the needs of the facilities and ordering physicians by performing the following duties.

Qualifications: Prior experience not required but preferred. Ability to multitask, critically think and problem solve.

Duties and Responsibilities include the following. Other duties may be assigned.

Assigns and manages daily orders in a timely fashion to ensure required turnaround time. *

Sends images to the appropriate teleradiology group based on facility needs.*

Communicates with patient and facility concerning rescheduling of exams or delays.*

Reports and documents all critical findings.*

Answers multi-line telephone and provides information in a professional manner.*

Ensures that all routine and stat exams are processed in the designated timeframe with appropriate facilities/physicians.*

Performs other related duties as assigned.

Requirements

Knowledge, Skills, and Other Abilities:

Oral communication skills 

Written communication skills 

Diplomacy 

Customer relations 

Customer service 

Negotiations 

Organization 

Planning 

Professionalism 

Time management 

Attention to detail 

Ability to learn quickly 

Decision-making skills 

Problem-solving skills 

Flexibility 

Ability to prioritize 

Technical communications 

Filing 

Typing skills