Question
FULL_TIME
10+

Branch Manager

4/8/2026

The Branch Manager is responsible for managing agency and broker portfolios to maximize productivity and profitability while overseeing branch operations. They must also formulate marketing strategies, ensure regulatory compliance, and manage unit manpower planning.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
About the Role

Objective

  • Strategically support Regional Manager in expanding business profitability in an efficient manner:- 

  • Manage agency, RHB Group, Brokers and Direct portfolio to maximize productivity,

  • Prudent underwriter in acceptance of new risks as according to branch limits given by HO.

  • Handling and settling clams within branch authority.

  • Expand new market share,

  • Arranging survey and risks management for corporate clients.

  • Identify market opportunities and develop structural marketing strategies, 

  • Review product portfolio.

Responsibilities

  • Formulate and implement marketing strategy to maximize business potentials through Agency channel

  • Enhance Agency Recruitment Programme

  • Organize Relationship Enhancement activities

  • Agency portfolio segmentation

  • Review product portfolio

  • Monitor Credit Control policy

  • Manage Branch Operation

  • Oversee Sales Performance of Unit

  • Manpower planning for Agency unit

  • Ensuring Regulatory Guidelines and Company Policy are being adhered to

Requirements

  • Bachelor Degree in any discipline

  • Relevant professional qualification in insurance (preferred)

  • Minimum of 10 years’ experience in the Insurance industry

Key Skills
Business DevelopmentAgency ManagementUnderwritingClaims HandlingRisk ManagementMarketing StrategyPortfolio ManagementCredit ControlSales Performance ManagementManpower PlanningRegulatory ComplianceRelationship Management
Categories
Management & LeadershipFinance & AccountingSalesMarketing
Apply Now

Please let RHB Banking Group know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.