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House Attendant /Housemen

4/8/2026

The house attendant is responsible for maintaining the cleanliness and order of hotel facilities, including floor care and restocking supplies. They also handle guest requests, such as delivering extra towels or furniture, while ensuring excellent customer service.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

About the Role

Description

We are looking for an ambitious and fun individual to join our hard-working housekeeping team at The Four Points by Sheraton. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work!

Supply own cleaning cart with appropriate supplies for shift.
Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms.
Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
Restock shelves with paper supplies and restock room cleaner caddies daily.
Put away all incoming supplies and deliveries.
Move and arrange furniture and turn mattresses as required during general cleaning.
Deliver excellent customer service.
Create daily job lists and record all serviced rooms.
Maintain equipment in good condition.
Report on any shortages, damages or security issues
Handle reasonable guests' complaints/requests and inform others when required.
Move and arrange furniture and turn mattresses as required during general cleaning.
Comply with health and safety regulation and act in line with company policies and licensing laws.

Requirements

Skills to be successful in this role would include:

Ability to work independently and remain motivated.
Smile
Proven working experience in relevant field.
Helpful with customer service
Professionalism along with speed and attention to detail

EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Key Skills

HousekeepingCustomer serviceFloor maintenanceAttention to detailTime managementCommunicationSafety compliancePhysical stamina