HR & Training Administrator

4/9/2026

The HR & Training Administrator is responsible for conducting new hire orientations and developing training programs to support employee skill improvement. They also manage e-learning systems, ensure compliance with regulatory guidelines, and create educational materials.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

APS HEALTH is the leading group in the provision of mental health services in Puerto Rico. Consistent with our vision to be a world class organization, we ensure the highest ethical standards from all our associates, employees and providers and the best practice of quality and service, such as telemedicine and homebound services. We promote a professional and a warm work environment where our staff develop their abilities, improving quality of life for themselves and their families. We base our values on dignity and respect for cultural and life differences to exalting the population we serve. The willingness to serve our people is our main asset.

About the Role

Position Summary:
The HR & Training Administrator provides training support to new and existing team members on processes, policies, and behaviors that support program objectives. This key individual assists with the ongoing, long-term improvement of employees' skills, enabling them to fulfill their full potential, in alignment with the organization’s objectives and mission. The enhances the effectiveness of operations through efficient training programs and proper staff learning development.

Essential Functions:

Conducts new hire training and orientation.
Coordinates efficient compliance with the Continuing Education Program and Mandatory Trainings for Clinical Staff.
Creates, develops and administers E-Learning, training systems and related platforms.
Evaluates and develops new training opportunities on site and through LMS.
Develops PowerPoint training presentations.
Anticipates, develops and assists in post training opportunities.
Evaluates and monitors trainee’s retention.
Develops training manuals, visual aids and other educational materials.
Provides trouble-shooting support for training and HR areas.
Manages APS Training folders on Share Point.
Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable.
And all other duties assigned by the manager and/or supervisor.

Education:

Bachelor’s degree in Business Administration, Human Resource, Industrial Psychology or related;
Master’s Degree preferred.

Experience:

Minimum 3+ years of experience in learning development and/or training.

Knowledge:

Knowledge and experience in creating materials in video, audio, or electronic file formats.
Proficiency on e-learning platforms.
Ability to create and develop training materials.
Knowledge and experience in assessing learning styles and effectively creating training activities that meet the needs of the learners’ and the organization.
Ability to interpret guidelines and analyze available information for the purpose of coordinating efforts, planning and implementing training initiatives
Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
Knowledge in ADP workforce now.

Skills:

Strong verbal and written communication skills.
Full bilingual preferred.
Strong analytical skills with demonstrated ability to problem solve.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and/or projects at one time.
Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time.
Problem solving skills with the ability to look for root causes and implement, workable solutions.
Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs.
Must have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization.

Key Skills

Training developmentE-learning platformsInstructional designLMS administrationPresentation skillsCompliance monitoringCommunication skillsAnalytical skillsProblem solvingTime managementOrganizational skillsMicrosoft OfficeADP Workforce NowSharePointInterpersonal skills