Account Management Associate

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We are pioneers in the human intelligence space, leveraging strategic AI partnerships with ChatGPT, Claude and others, as well as in-house engineered AI products ensuring our clients get the insights they want, when they want them. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,600 employees located across twelve offices.

What will you do?

As the new Account Management Associate, you’ll help your book of clients access the full suite of research solutions Third Bridge offers. Building lasting trusted relationships with credit funds, hedge funds, and mutual funds managers, you’ll work with investors on a day-to-day basis helping them maximise their investment research.

With training and support from Mikaela and the rest of your close-knit team, you’ll gain a deep understanding of our products and our clients’ preferences. You will play a pivotal role in helping clients navigate our AI-integrated ecosystem, ensuring they utilise our products to extract the most relevant investment research at speed. With a ‘helping not selling’ approach, you’ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare.

You’ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. This is a great opportunity to join a very high-performing team and work collaboratively with colleagues across our leading international business—from fellow account managers to Research, Sales, Finance, Legal, and Product teams—upholding our One Third Bridge ethos.

What will you bring?

A graduate with some customer-facing work experience already, you’re interested in honing your skills and growing a commercial skillset. You are curious about the intersection of high-touch service and cutting-edge technology, ready to learn how AI-driven tools can enhance the investor experience. You’ll be hungry to learn all you can, ready to take advantage of the training provided and the exposure this opportunity will offer you.

You enjoy collaborating with a team, sharing ideas and expertise as well as being open to learning from others too. Your ability to build positive relationships with colleagues and customers alike is a big strength to this role, and you use these to advise and influence others.

Previous sales or account management experience is a bonus, but more importantly is your target-driven, hard work ethic. Communication is key in this role, so you’re confident in written and spoken media whether on the phone or face to face. We’re an English-speaking international business, but other languages may also be helpful when working with some of our clients.

How will you be rewarded?

We truly care about our people so in return for your work, you’ll get:

• Vacation: 25 days (increasing to 28 days after 2 years) plus UK Bank Holidays.

• Learning: Personal development allowance of £1,000 per year.

• Health and Wellbeing: Private medical insurance, healthcare cash plan, mental health events, and Ride to Work scheme.

• Future and Family: Pension contributions of 4% (increases with tenure) and life insurance (4x base salary).

• Flexibility: Work from anywhere for one month per year, 2 annual volunteer days, 2 personal days, and 'Summer Fridays'.

• Rewards: Points-based recognition programme for hotels, gift cards, and more.

• Social: Optional gatherings, daily breakfast/snacks, and regular social events.

• ESG: Strong commitment to CSR and Diversity & Inclusion (including Women at Third Bridge, Pride, and Blkbridge).

• Frontline Innovation: Your chance to share ideas for improvement through AI-focused Hackathons and other innovation events.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.