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Admin - Billing & Collection Associate

4/9/2026

The Billing & Collection Associate is responsible for auditing and submitting service claims, managing payments, and investigating denials. They also assist clinical staff with credentialing processes and maintain accurate client demographic and financial records.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

The Counseling Service of Addison County (CSAC) is a local community mental health center located in Middlebury, Vermont. Since 1959, CSAC has been an integral part of the Addison County community. The Counseling Service offers a wide range of professional mental health and developmental services designed to meet the needs of those seeking help. We are able to provide a multi-disciplinary approach that draws on the expertise of our staff, which includes persons trained in developmental services, substance abuse treatment, psychiatry, psychology, mental health counseling, social work, family therapy, and child therapy. Our goal is to help people live more productive lives in their communities. The following Mission Statement and Values were adopted by the CSAC Board of Directors at their October 9th, 1997 Board meeting. The Mission Statement and Values are the result of several staff and community meetings, where input was gathered. Mission Statement The Counseling Service of Addison County is committed to promoting stable and safe communities by helping people live emotionally healthy and satisfying lives. We strive to provide the best mental health, substance abuse, and developmental services to improve the quality of life for all community members. We work collaboratively with community organizations to help individuals and families achieve maximum wellness. Values we commit to: Treat consumers and employees with courtesy, respect, and dignity Design services based on people's strengths and capabilities Listen to and involve consumers, staff, and the community Respond to the evolving needs of the community and individuals Focus on problem prevention and early intervention Provide services which use resources wisely Create vital roles within our organization for consumers and family members Offer employees opportunities to grow and advance Value diversity

About the Role

Description

Are you a detail-oriented individual who enjoys working with people, technology and problem solving? Are you interested in making a positive impact on mental and developmental health care services in Addison County? If so, join our dynamic team as a Billing & Collection Associate.

Position Overview

As the Billing & Collection Associate, you will play a pivotal role in the auditing, submission, and payment of service claims, as well as in applying for and managing clinical staff credentialing.

Key Responsibilities

· Maintain all client demographic and financial information.

· Verify and approve all billing entries.

· Submit claims, apply payments, and investigate denials.

· Assist clinical staff in obtaining and/or renewing credentials.

· Answer questions regarding billing from clients and staff.

Qualifications

· Associates degree plus at least one year of relevant experience or a combination of education and experience from which comparable knowledge and skills have been acquired.

· Familiarity with client health care information and reimbursement procedures and requirements.

· Attention to detail and good organization skills.

· Excellent communication and interpersonal skills.

· Must demonstrate integrity, innovation and the ability to work well in a team.

Why Join Us

- Make a difference: Contribute to improving mental health services and the well-being of our community.

- Growth opportunities: Gain exposure to various aspects of systems and business operations.

- Collaborative environment: Work alongside dedicated professionals who share a common goal.

- On site but ability for flexible work hours and situationally specific remote work

- The pay is $19.50/ hour, 40 hours per week. Our comprehensive benefit package includes:

Health, dental & vision insurances
Generous paid time off
Employer contributions to retirement
Tuition & student loan repayment assistance
Wellness incentives & discounted local gym memberships
Life & disability insurance
Employee Assistance Program

Join us in making a positive impact on mental health! Apply at www.csac-vt.org/careers.

* The Counseling Service of Addison County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Key Skills

BillingClaims submissionPayment applicationCredentialingAuditingData entryCommunicationOrganizationProblem solvingAttention to detailTeamworkIntegrity