0-2

Roanoke, VA Full-Time Store Training Coordinator

4/9/2026

The Store Training Coordinator is responsible for conducting employee onboarding, orientation, and point-of-sale training. They also coordinate ongoing development initiatives and serve as a resource for company policies and training materials.

Salary

12.77 - 14 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

With roots in the rural community of Valle Crucis, North Carolina, the Mast General Store has grown to include eleven locations in four states. The Original Mast Store was opened in 1883 and carried everything from cradles to caskets. The store is the center of the community and is inspiration behind new “old” locations in other cities and towns. Called a destination by travel journalist Charles Kuralt, the Mast Store is known for its wide collection of goods – something for everyone from one to 101. All locations are in rehabilitated buildings along revitalizing main streets in North Carolina, South Carolina, Virginia, and Tennessee. The merchandise includes traditional fashions, comfortable footwear, outdoor and travel gear, country gourmet foods, toys powered by imagination, and over 500 old-fashioned candies. The goal for employees at the Mast Store is to provide quality goods at fair prices with old-fashioned, friendly service. In addition to physical locations, the Mast Store has an online store where guests can wander virtual aisles filled with the same goods. To learn more about the Mast Store, including details about employment, visit www.MastGeneralStore.com.

About the Role

Description

Mast General Store is a values-driven organization that fosters an environment where employees are encouraged and supported to do their personal best. The company strives to be a part of the greater community by getting involved and giving back. Mast General Store actively supports many causes relating to human needs, arts/education, conservation, and preservation. Carrying on the traditions of a general store includes helping our neighbors!

The Mast General Store in Roanoke, VA. is now hiring a Full-time Store Training Coordinator.

Essential duties and responsibilities of the Store Training Coordinator include:

Provides the initial employee Onboarding and Orientation
Provides Point of Sale, working on the floor, and Guest Experience training
Coordinates with managers' continuing training for new employees
Supports and coordinates Training and Development initiatives
Spends time in each department
Remains knowledgeable and up to date on POS functions, Mainstreet content including Mast Perks and Benefits, Learning and Development, and other Training materials and serves as a resource for that information to staff

Some of the characteristics of a Store Training Coordinator include:

Must be approachable, respectful and honest.
Must work effectively as a team member, be a strong leader, and have excellent organizational skills.
Demonstrates professionalism in work, dress, language, and behavior.
Is dedicated to learning from others, sharing information, and asking questions.
Exudes a positive attitude and sustains positive energy throughout the day.

Full benefit package includes health, life, and disability insurance, HSA or wellness reimbursements, discounts, bonus and incentive programs, and 401(k) Plan and Employee Stock Ownership Plan.

Mast General Store®, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Requirements

outgoing, energetic, and have good communication skills. Open availability, including weekends, is required.
Able to utilize Office 365 programs to effectively communicate and document training activity.

Key Skills

OnboardingOrientationPoint of saleGuest experienceTraining and developmentLeadershipOrganizational skillsCommunication skillsOffice 365ProfessionalismTeamwork